Paid parking and ticket machines

Paid parking restrictions are in place in different parts of the City. To make payment easier we have introduced PayStay to help find and pay for parking in the City of Port Phillip.

PayStay

The PayStay app allows customers to register and pay for parking via their phone.

Pay by Phone benefits for customers:

  • no cash required - no more searching for loose change or walking to parking machines.
  • pay only what you need - start and stop parking sessions from the comfort of your car and only pay for the time you use (flat rate parking excepted).
  • optional reminder services - choose to receive reminders 10 minutes before your parking session is about to expire.

Way Finding will also be available via the PayStay app. This feature shows the available parking on a map and the tariffs for that area and provides a guide on the availability of parking spaces. Live parking availability data will be available early 2019.

For more information and how it works visit PayStay, or contact PayStay directly on 1300 322 111 or via email customerservice@paystay.com.au.

Ticket machine locations and fees

To find where ticket machines are located and the parking fees that apply, download ticket machine locations and fees (PDF 433 KB).

The list was last updated July 2020.

Maintaining ticket machines

Our ticket machines are regularly inspected and maintained by qualified technicians. Parking Officers also check machines to make sure they work correctly before issuing a parking infringement notice.

Ticket machine faults

Please report any ticket machine faults to the phone number listed on the machine. Each machine is distinctly numbered for ease of identification. You are still obliged to observe time restrictions if a meter is faulty.

To report a faulty ticket machine please call 03 9926 6692.

Refund of fees

Any requests for a refund of fees paid due to a fault with a ticket machine can be lodged online or you can call ASSIST on 03 9209 6777.

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