Our vision is to strengthen the Port Phillip community as a place in which people with disability feel valued and have a positive sense of belonging. We aim to put the community first, be inclusive and fair.
If you need this information in an alternative format, such as large print, audio or Braille, please contact us:
Phone: 03 9209 6777
Online: My Port Phillip select Community Health, Housing and Family Service, then Disability Inclusion.
Contact us through the National Relay Service. Ask for ASSIST - Port Phillip at 03 9209 6777.
What are we doing?
Planning for a more inclusive Port Phillip
Our Accessibility Action Plan 2023-2025 reflects our commitment to improving the participation and inclusion of people with disability. It outlines the actions we will take over the next three years to make Port Phillip a more inclusive place to live, work and play.
Making our beaches more accessible
You can access beach equipment at the Port Melbourne Life Saving Club, St Kilda Life Saving Club and Life Saving Victoria. This equipment removes some of the barriers that may prevent you from enjoying our beaches.
You can find your nearest accessible facility like beaches, parking, public toilets, showers and community bus stops by visiting our Accessibility Map. Type in your address to see what is near you.
You can apply for an accessible parking permit if you have impaired mobility.
Carer information hub
You can find local information and resources to support you in your role of a carer on our Carer Information Hub.
Our free community bus can help you get around locally. Buses are wheelchair accessible, and our team can support you getting on and off.
In-home and community care
We can provide older people, people with disability and their carers with services that support independence at home and in the community. Visit aged and disability services to find out more.
We aim for compliance with the Web Content Accessibility Guidelines (WCAG) 2.2.
We are providing more information in formats other than PDF. We will continue to work towards making our website accessible for all. Please contact us if you have questions or concerns.
Our libraries host a storytime that is inclusive, sensory-friendly, and fun for everyone. For more information visit the library website: Sensitive Storytime
Home library service
Our Home Library Service can select and deliver library items to residents unable to visit the library in person.
Virtual tours of our venues
Virtual tours can help you plan your trip to our venues. Visit the Find a venue and select a venue with a virtual tour available.
International Day of People with Disability
Read about how how we celebrated IDPWD in 2023 in Port Phillip.
Disability Access Map
This online map helps you find accessible facilities and locations in Port Phillip. Type your address in the address box to get started.