Accessibility and disability inclusion

The City of Port Phillip is committed to improve the equitable participation and inclusion for people with disability within our community. Our vision is to strengthen the Port Phillip community as a place in which people with disability feel valued and have a positive sense of belonging.

City of Port Phillip is committed to improve the equitable participation and inclusion for people with disability within our community. Our vision is to strengthen the Port Phillip community as a place in which people with disability feel valued and have a positive sense of belonging. Our purpose is shaped by putting the community first, being inclusive and fair.

The City of Port Phillip Access Network

The City of Port Phillip employs a MetroAccess Project Officer, available for any community member or organisation to discuss matters related to disability inclusion within our local community. The MetroAccess Project Officer may be able to assist you with support and information about activities in the community.

Our MetroAccess Project Officer also works on a number of initiatives and projects that help to build community capacity and inclusive practice. Some current (partnership) projects operating within the Port Phillip area are Beach Access and YouMeUs.

The MetroAccess Project Officer coordinates the City of Port Phillip Access Network (CoPPAN). CoPPAN is a network of community members interested in receiving and exchanging knowledge about all things accessibility and disability inclusion. Membership is free and it means you will receive communications about opportunities to contribute to and participate in initiatives to improve access and inclusion within our community.

If you would like to be part of this network, please complete the registration form available below and return to the Project Officer.

CoPPAN membership forms

Contact the MetroAccess Project Officer

Get in touch with the MetroAccess Project Officer, Kelly:

Phone: 03 9209 6777 via ASSIST, ask for Kelly, MetroAccess Project Officer. Or use the National Relay Service.

In-person meetings are encouraged and can be arranged by calling or emailing to request a time.

The MetroAccess program was a component of the Victorian Building Inclusive Communities (BIC) program, a state-wide program that responds to the State Disability Plan. The BIC program ended in December 2019, replaced with the Victoria-wide NDIS model Information, Linkages and Capacity Building (ILC).

Disability Access Map

Information about accessible facilities and locations including beaches, parking, public toilets and beach showers is available by viewing the Disability Access Map.

Note: if using Internet Explorer, please use version 11 and above.

Access Arts Development programs

Council has a strong commitment to access and equity in the development and provision of arts and cultural opportunities to people with specific needs and those who are disadvantaged.

Access Arts Development contributes to the Port Phillip community by increasing avenues for participation by those who would otherwise not have access to these participation opportunities including people with mental illness, disabilities and those living in supported accommodation. View Access Arts Development programs.

Accessible beaches

Port Melbourne Life Saving Club, St Kilda Life Saving Club and Life Saving Victoria, in partnership with City of Port Phillip, have accessible beach equipment available to the community. This equipment removes some of the barriers that can prevent people with disability from enjoying our beaches.

Home and Community Care (HACC) services

The City of Port Phillip provides older people, people with disability and their carers access to a variety of support services to maximise independence at home and in the community. Find out more about our HACC service at Community Support.

Carer Information Hub

This Hub aims to provide information and resources to support community members in their role of carer. e say 'carer' to describe someone who provides care to another person who has a disability, a mental illness, is older or has an ongoing medical condition (including terminal or chronic illness or dementia).This care is typically more than expected in their usual role as family member, friend or neighbour, and is unpaid. To learn more about carers, please visit the Carer Information Hub.


National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is a national scheme for supporting people under the age of 65 who live with a significant and lasting disability that affects their daily life.

Brotherhood of St Laurence (BSL) is the designated Local Area Coordinator (LAC) for the Bayside Peninsula area. Port Phillip residents can contact the NDIS BSL Local Area Coordinator for assistance and advice in finding out more about the NDIS and eligibility.

The City of Port Phillip is not registered as an NDIS provider. This decision was made in 2017, with Council committing to ensure a smooth transition to the NDIS for eligible users of some of Council's service offerings in 2018 - 2019.

During the NDIS transition stage, the City of Port Phillip also partnered with Bayley House and Jewish Care to transition the Community Arts Inclusion and Respite Programs (Formerly Joint Councils Access for All Abilities - JCAAA) to ensure people could request support to participate in programs such as Holiday Arts, Saturday Night Fever, HYPE and FRESH.

National Relay Service

If you're deaf or have a hearing or speech impairment, contact us via the National Relay Service (NRS):

Access and Inclusion Plan 2019-21

The Access and Inclusion Plan 2019-21 is Council's third disability action plan, continuing our commitment to ensure people with disability are included in all aspects of community life and employment. There has been a greater focus on disability inclusion in Australia in recent years, particularly with the introduction of the National Disability Insurance Scheme and an increased awareness of inclusive design to enhance accessibility for all.

Our Access and Inclusion Plan 2019-21 has been developed with improvements in accessible design of our services, programs and physical environment in mind. We’ve included actions in this Plan that will make for a more equitable and accessible experience for people with disability using our services and taking advantage of the great recreational options the City of Port Phillip has to offer.

A summary and copies of the current and interim plans are available at Access and Inclusion Plan.

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