We are committed to equitable participation and inclusion of people with disability in our community. Our vision is to strengthen the Port Phillip community as a place in which people with disability feel valued and have a positive sense of belonging. We aim to put the community first, be inclusive and fair.

Latest updates

If you would like to receive notifications about the latest news on accessibility and disability inclusion in Port Phillip, you can subscribe to our email list.

Hot off the press!

Have local news to share? Please get in touch with the Access and Inclusion Planner via our friendly ASSIST team.

In other news

  • Help shape Council's new Accessibility Action Plan (2022-24). We want to ensure that Port Phillip is a place in which people with disability feel valued and have a positive sense of belonging. A draft Plan will be available for you to review and provide feedback on in 2022. Check back mid-2022 so that you can Have Your Say on the draft Accessibility Action Plan. Whilst development of our new Accessibility Action Plan is underway, the current Access and Inclusion Plan will remain in place until such time Council endorses a new Accessibility Action Plan. Council has endorsed the extension of the current plan at the council meeting held 1 December 2021. For more information about this endorsement, please view the Council meetings page.
  • During July/August 2021 we invited you to provide input to help shape actions for the new Accessibility Action Plan. The community engagement report with findings from the initial round have now been published online. View the links to find out more: Community Engagement report (MS Word, 919 KB) or Community Engagement report (PDF, 1.4 MB).
  • Check out the virtual tours you can now take in some of our council venues. Such a great way to help plan your trip to some of council's venues. View the Find a venue page, select a venue with a virtual tour available and enjoy the tour!
  • Did you know we have a Carer Information Hub? This hub aims to provide you with information and resources to support community members in their role of carer. Local carer support groups and other resources are just some of the services available in Port Phillip.
  • Alfred Health Carer Services is inviting male carers to complete an expression of interest form to participate in an online Carer's Crew, Male Carers Group. The group is to meet fortnightly on Fridays. Questions? Get on contact with the team
    Phone: 03 9076 6644 between 9 am and 4 pm Monday to Friday
    Email: carerevents@alfred.org.au
  • THRIVE at Open House celebrates local Deaf and disabled artists. Thrive is an exciting program presenting performances, visual art and film inspired by the geography of Emerald Hill. It has been produced by Arts Access Victoria with support from City of Port Phillip and occurs alongside Open House Melbourne. For information, sponsorship opportunities, questions or feedback, contact Creative Producer Sarah Houbolt:
    Email: shoubolt@artsaccess.com.au
    Phone: 03 9699 8299
  • Disability Liaison Officer service at Alfred Health is available to support with navigating the experience of vaccine and COVID testing. For more information please contact Alfred Health:
    Email: disabilityteam@alfred.org.au
    Phone: 0428 950 038
  • The recreational spaces of Victoria should be places of inclusion for all people. We've joined neighbouring Councils from across Melbourne in partnering with CrowdSpot and Monash University’s gender, design and space specialists, XYX Lab, to gather perceptions of safety in public space in our local area. Where are the places you feel safe, happy and like you belong? Are there any places you feel unsafe or made to feel uneasy or excluded? Drop a pin on the map to tell us more about your experience.
  • Transdev Access Card - if you are a traveller with specific needs, you can use a Transdev Access Card to communicate any assistance you require to drivers or other passengers. To learn more and to download an access cards view Transdev Accessibility or phone 03 9488 2100.
  • To learn more about the Beach Wheelchair equipment and beach matting in Port Phillip please visit Accessible Beaches.
  • Enjoy learning about how local businesses such as Middle Park Post Office, St Kilda's Sisters of Soul and South Pacific Health Club demonstrate inclusive practice.

State and Nationwide updates

Council aims to provide you with information and resources to support community members to be included. Information provided above are just some of the initiatives available locally and are not endorsed by or affiliated with Council.

Engage with us

Would you like to provide feedback, have a question or enquiry about accessibility and disability inclusion matters within Port Phillip? Contact our friendly ASSIST team.

Or contact us with the National Relay Service and ask to connect with our Access and Inclusion Planner.

City of Port Phillip programs and services

Access and Inclusion Plan 2019-21

The Access and Inclusion Plan 2019-21 is Council's third disability action plan. Our Access and Inclusion Plan was developed with improvements in the accessible design of our services, programs and physical environment in mind. Whilst development of our new Accessibility Action Plan is underway, the current Access and Inclusion Plan will remain in place until such time Council endorses a new Accessibility Action Plan. Council has endorsed the extension of the current plan at the council meeting held 1 December 2021. For more information about this endorsement, please view the Council meetings page.

The current plan and interim status report are available online: Access and Inclusion Plan.

Accessible beaches

Port Melbourne Life Saving Club, St Kilda Life Saving Club and Life Saving Victoria, in partnership with the City of Port Phillip, have accessible beach equipment available to the community.

This equipment removes some of the barriers that can prevent people with disability from enjoying our beaches.

Accessibility map

Information about accessible facilities and locations including beaches, parking, public toilets and beach showers are available by viewing the Accessibility Map.

Carer Information Hub

This Hub aims to provide information and resources to support community members in their role of carer. We say 'carer' to describe someone who provides care to another person who has a disability, a mental illness, is older or has an ongoing medical condition (including terminal or chronic illness or dementia). This care is typically more than expected in their usual role as a family member, friend or neighbour, and is unpaid. To learn more about carers, please visit the Carer Information Hub.

Commonwealth Home Support Program (CHSP) services

The City of Port Phillip provides older people, people with disability and their carers access to a variety of support services to maximise independence at home and in the community. Find out more about our CHSP service at Independent Living.

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is a national scheme for supporting people under the age of 65 who live with a significant and lasting disability that affects their daily life.

The City of Port Phillip is not registered as an NDIS provider. Brotherhood of St Laurence (BSL) is the designated Local Area Coordinator (LAC) for the Bayside Peninsula area. Port Phillip residents can contact the NDIS BSL Local Area Coordinator for assistance and advice in finding out more about the NDIS and eligibility.

National Relay Service

If you're deaf or have a hearing or speech impairment, contact us via the National Relay Service (NRS):