Rates are calculated based on property valuations and in accordance with Council’s Rating Strategy 2020/21 and the Local Government Act 1989.

A valuation is an assessment of the market value of a property at a specific date in accordance with relevant legislation and legal precedent.


Under new Victorian Government legislation, valuations are conducted annually by the Valuer-General Victoria as the valuation authority. A revaluation occurred in January 2020 and will be used to determine rates in the 2020-21 financial year.

Revaluation of your property determines the proportion of rates you need to pay relative to other property owners.

During every revaluation, owners, managing agents and occupiers of residential investment flats, commercial and industrial properties may be requested to provide information to Council (and/or its authorised representatives) to assist in producing an accurate valuation for every property.

All information, requested and/or collected by Council is done in accordance with the Valuation of Land Act 1960 and is only used for valuation or related purposes.

Rate change by valuation change

Valuation change from 2019 to 2020Corresponding rate change effective 1 July to 30 June 2021
Decrease of 30%29.73% rate decrease
Decrease of 20%19.69% rate decrease
Decrease of 10%9.65% rate decrease
No change0.39% rate increase
Increase of 10%10.42% rate increase
Increase of 20%20.46% rate increase
Increase of 30%30.5% rate increase

How are average rates affected by revaluation?

House TypeAverage Change in ValuationRate Change
Detached Houses3.02%3.42%
Commercial / Retail-2.56%-2.19%

The valuation process

The valuation The requirements of municipal valuations are governed by the Valuation of Land Act 1960. This Act was amended 2017 to introduce annual valuations. The Valuer General supervises all general valuations throughout Victoria and confirms the suitability of these general valuations to be used for statutory purposes.

For more information, see the rates and valuation brochure.

Frequently Asked Questions

How do I query or formally object to a valuation?

For any valuation enquiries, please contact ASSIST on:

Phone: (03) 9209 6777

Or use Online Services to ask us a question, request information or give us feedback online.

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