Rates concessions and hardship relief

Find how you can get relief if you're experiencing financial hardship and apply for a rates concessions.


Applying for rebates

Rebates are available to ease the rate burden for pensioners in the City of Port Phillip. To check your eligibility for rates and other concessions, visit Victorian Health and Human Services.

The pension rebate is only available to pensioners living at the property they are applying for. The applicant must not have been granted a rebate on any other property within the same financial year.

To apply for a pension rebate on your rates and charges, complete and sign the Victorian Government’s Municipal Rates Concession application form (PDF 461 KB) then scan and email with a copy of your pension card to rates@portphillip.vic.gov.au

You will only need to provide your pension details or ownership details once. In following years, the pension rebate will be automatically calculated on your rates account, provided you are still eligible.

Alternatively, call Council on 03 9209 6777 and request an application form with a reply paid envelope. Completed forms can be returned by mail.

Assistance during COVID-19

Contact the Rates Department

Online: Online Services
Phone: 03 9209 6777 via ASSIST

Want to go paperless? Sign-up to e-notices to receive your Rates Notices by email.

Related Content