Generation 4 Lime e-Bikes

Bike share (Lime)

The cities of Port Phillip, Melbourne and Yarra signed a Memorandum of Understanding (MOU) with Lime (formerly JUMP bikes) for a one-year trial of an electric bike share service in December 2020. The one-year was extended and the bikes are still available to ride. The trial will allow us to understand how the bikes are being used and make sure the service is working for our community.

The MOU establishes a framework for Lime to operate in Melbourne, supporting the safe use of e-bikes and protecting the amenity of our streets.

E-bikes will be concentrated in areas that people want to use them, including public transport hubs, train stations and tram or bus stops.

Lime commenced with an initial rollout of about 400 e-bikes across the CBD, Port Phillip and parts of Yarra. In February 2022, City of Stonnington also signed an MOU with Lime. The fleet size may be increased to 1000 throughout the four participating LGAs. 

In August 2022, Lime upgraded their fleet of e-bikes, removing the original red e-bikes and replacing them with an updated model, which are white and green.

Reporting of issues

Lime is responsible for all aspects of the operation of the service.

Please report any issues with the bikes directly to the operator, who are available 24 hours a day via:

Email: support-au@li.me
Phone: 1800 861 305
Online: Submit a Request

Report it through the Lime app.

Please include the number plate details located under the QR code or at the rear of the bike. Lime will provide you with a reference number and resolution time for your issue.

Frequently asked questions (FAQs)

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