If you don’t agree with a parking fine and want to contest it you can. These are the next steps:
- view photos of your vehicle parked at the time
- ask us to review the fine
- elect to take the matter to court.
Make sure you contact us before the due date (usually 28 days after the fine is issued). If you contact us after that date you will be asked to pay extra costs.
Find out more about overdue fines.
Check the photos
You can view photos of the offence online via our infringement portal. Please ensure you have the infringement number and offence date handy.
Request a review of your fine
You can ask us to review your parking fine with any supporting documents. You can only ask for one review per fine.
To apply for a review:
- submit an application for internal review via the infringement portal
- complete the internal review application form (PDF 136 KB)
Documents to support your appeal
If your vehicle broke down and you received a fine, provide us with a copy of your mechanic's report, tow receipt or RACV report when you appeal the fine.
If you parked illegally because of a medical emergency, upload a copy of medical assessment. It should state the emergency suffered and how it affected your parking at the time. A medical emergency is an injury or illness that poses an immediate risk to a person's life or long-term health.
Note: a medical certificate stating you attended the clinic is not accepted.
Internal review/appeal process
Your fine will be placed on hold pending a review. The appeal process can take up to 90 days. No payment is required and no additional costs are added during this time.
Ask to have the matter heard in court
If your appeal has been denied and you don't agree with our decision, you may wish to have the matter heard in the Magistrates' Court.
Only the registered owner or nominated driver can have the matter heard in court. If you are not the registered owner, you need to ask them to complete the nomination statement and request a court hearing form (PDF 42 KB) or by completing our online nomination form via the infringement portal.
If you go ahead there are costs involved. If the court finds that you were parked illegally, we will ask you to pay those costs – $90.60 for one offence and $136.70 for more than one offence.
You should get independent legal advice before proceeding to court.