If you don’t agree with a parking fine and want to contest it you can. These are the next steps:
- view photos of your vehicle parked at the time
- ask us to review the fine
- elect to take the matter to court.
Make sure you contact us before the due date (usually 28 days after the fine is issued). If you contact us after that date you will be asked to pay extra costs. Find out more about overdue fines.
Check the photos
You can review photos of your vehicle in the park space that led to your fine. This may help you to decide your next step. Have your notice number (as shown on the infringement notice) and vehicle rego ready.
Request a review of your fine
You can ask us to review your parking fine. You will need to explain why you think you shouldn’t be fined. To support your claims you can upload up to three images or documents. You can only ask for one review per fine.
To apply for a review:
- submit an application for internal review online
- complete the internal review application form (PDF, 136KB)
If our review finds that you were not parked illegally, the fine will be withdrawn. If we find that you were in the wrong, you will be asked to pay the fine by a new due date.
Documents to support your appeal
If your vehicle broke down and you received a fine, provide us with a copy of your mechanic's report, tow receipt or RACV report when you appeal the fine.
If you parked illegally because of a medical emergency, upload a copy of medical assessment. It should state the emergency suffered and how it affected your parking at the time. A medical emergency is an injury or illness that poses an immediate risk to a person's life or long-term health.
Note: a medical certificate stating you attended the clinic is not accepted.
Internal review/appeal process
Your fine is placed on hold pending review. No payment is required and no additional costs are added during this time. The appeal process can take up to 90 days.
Ask to have the matter heard in court
If our review found you at fault and you still don’t agree, you may wish to have the matter heard in the Magistrates' Court.
Only the registered owner or nominated driver can have the matter heard in court. If you are not the registered owner, you need to ask them to complete the nomination statement and request a court hearing form (PDF 42 KB).
If you go ahead there are costs involved. If the court finds that you were parked illegally, we will ask you to pay those costs – $87.20 for one offence and $131.50 for more than one offence.
You should get independent legal advice before proceeding to court.
Pay your parking fine
You may have changed your mind and want to pay your parking fine