Customer service counters

Visit our customer service counters for assistance, advice, planning and building related-matters, and to pay bills.
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    St Kilda

    99a Carlisle Street, St Kilda 3182

    Opening hours: 8.30 am to 5 pm, Monday to Friday.

    Closed on public holidays.

    Find us on Google Maps.

    Historic part of St Kilda Town Hall shown from the front in the day time

    Port Melbourne

    333 Bay Street, Port Melbourne 3207

    Opening hours: 10 am to 4 pm, Monday, Tuesday and Friday.

    Closed on public holidays.

    Find us on Google Maps.

    Exterior of Port Melbourne Town Hall in daytime

    South Melbourne

    208 to 220 Bank Street, South Melbourne 3205

    Due to building safety and repair works, this customer service counter is closed until further notice.

    Exterior of South Melbourne Town Hall at daytime