Customer service counters
Visit our customer service counters for assistance, advice, planning and building related-matters, and to pay bills.
I want to
St Kilda
99a Carlisle Street, St Kilda 3182
Opening hours: 8.30 am to 5 pm, Monday to Friday.
Closed on public holidays.
Festive Season hours: Wednesday 27 December to Friday 29 December open 12 midday to 4 pm. Closed all public holidays.
Port Melbourne
333 Bay Street, Port Melbourne 3207
Opening hours: 12 midday to 4 pm, Monday, Tuesday and Friday.
Closed from Monday 25 December. Re-opening 12 midday, Tuesday 3 January.
South Melbourne
208 to 220 Bank Street, South Melbourne 3205
This customer service counter is closed until further notice.