COVID-19 update: The customer service counters at St Kilda Town Hall and Port Melbourne Town Hall are now open. However, the Planning and Building counter remains closed.
Customers and visitors to our town halls must be double vaccinated and provide evidence when checking in.
Need to contact our Planning and Building teams?
For Planning enquiries:
We will continue to conduct Public Notification advertising board collections and returns on Tuesdays, Thursdays and Fridays by appointment only between (9 to 11 am). Please contact Planning Support to arrange collection of boards.
For Building enquiries:
99a Carlisle Street, St Kilda 3182
Opening hours: 8.30 am to 5 pm, Monday to Friday.
- pay bills, fines and permits
- enquiries assistance
- planning and building matters
333 Bay Street, Port Melbourne 3207
Opening hours: 10 am to 2 pm, Monday, Tuesday and Friday.
208 to 220 Bank Street, South Melbourne 3205
This customer service counter is closed until further notice.