FOGO bin not collected?

Some residents are experiencing missed collections of their bins. If this is you, please report it and leave your bin out. You can also take your FOGO waste to any FOGO communal hub location.

We are expanding our FOGO services to ensure that all households can divert their FOGO materials from the garbage stream. 

We are providing this service using a hybrid model:

  • Properties with space for additional bins will be allocated a kerbside FOGO bin.
  • Properties that don’t have the space can take their FOGO materials to their local communal FOGO hub. Communal hubs are located throughout the municipality in local parks, reserves and other central community locations. 

FOGO recycling is one part of our Don’t Waste It! Waste Management Strategy (2022-25).

FOGO bin rollout

Apartments and unit blocks

This summer, we are completing the rollout of food and garden organics (FOGO) recycling to apartments and unit blocks on a Council waste service.

In 2023, we delivered FOGO bins to those on a Monday, Tuesday and Thursday collection (phase one). 

From Monday 19 February 2024, we will deliver FOGO bins to apartments and unit blocks that receive a Wednesday or Friday waste collection (phase 2). This new service will begin in the week commencing 4 March.

Those receiving a new bin will get a letter and brochure in February explaining what can and can’t be accepted in FOGO recycling.

Residents who do not receive a Council waste collection are encouraged to use our communal glass and FOGO hubs. There are now 80 in our City and any resident can use them.

Kitchen caddies

When we deliver FOGO bins to apartments and units, we will also deliver kitchen caddies to low-rise apartment blocks only (those with four to 12 units). Most medium to high rise buildings have access restrictions. This is why we can’t deliver caddies to these premises.

Residents living in larger apartments and unit blocks can either: 

  • request FOGO caddies and liners be delivered to their building – via their owners corporation or building manager or 
  • collect a free kitchen caddy and roll of caddy liners from any of our five library branches.

If you are an owners corporation or building manager, you can download and print this FOGO recycling poster to place near your bins. You can also contact us if you would like us to provide you with a corflute version. 

Kerbside collection schedule

FOGO bins are collected from the kerbside weekly, on the same night as garbage and mixed recycling bins.

Houses and townhouses

In January 2023 we delivered 120L kerbside FOGO bins to eligible stand-alone houses and townhouses. This service is now operational. 

Caddy, liners and meal planner for collection

Kitchen Caddy and Liners

A free kitchen caddy (7L container with a lid) and one roll of caddy liners are available for collection to any household in Port Phillip that would like one.

Caddies can be collected from any of our five library branches: Albert Park, Emerald Hill, Middle Park, Port Melbourne and St Kilda. Due to storage constraints, we can only provide up to five caddies to individuals collecting them on behalf of other residents.

If you have accessibility requirements that prevent you from collecting a FOGO caddy please contact ASSIST on 03 9209 6777 to discuss delivery options.

Compostable liners

You don't need to use liners to dispose of your food waste. However, if you would like to use caddy liners you must use lime green certified compostable liners (certified to AS 4736 or AS 5810). These can be purchased from most supermarkets, major hardware stores or from online retailers, for example:

Using non-certified compostable liners will result in your food waste being diverted to landfill as it cannot be composted. 

Compostable logos

Look out for AS 4736 or AS 5810 logos for certified compostable liners.

Food and organic waste we accept

We only accept food organic waste that can be made into safe compost. If you would like a reminder of what can go in your FOGO bin, please download our FOGO poster or brochure

Accepted

Food organics:

  • fruit and vegetable scraps including citrus and onion 
  • meat and seafood
  • uncooked bones
  • baked goods including bread, pastries 
  • grains and cereal
  • mouldy and expired products 
  • loose tea leaves and coffee grounds.

Garden Organics

  • grass clippings and weeds (free of soil)
  • garden prunings
  • leaves

Other items

  • lime green compostable caddy liners (AS 4736 and AS 5810)
  • small amounts of tissues, paper towel and shredded paper.

Don't include

  • tea bags 
  • coffee pods 
  • pet waste and cat litter
  • compostable food packaging
  • liquids including cooking oil
  • soft plastics and plastic bags
  • soil 
  • rocks and pebbles
  • plant pots
  • cooked bones and shellfish shells 
  • rubber bands and string
  • bamboo cutlery
  • nappies.

Communal FOGO recycling hubs

You can recycle your FOGO materials at communal FOGO recycling hubs that can be found in parks and reserves across our City.

Please note that our communal FOGO hubs can only accept small amounts of green waste such as cut flowers and indoor plant trimmings. Please take your bulk garden waste to the Resource Recovery Centre or book a free green waste collection.

Reducing your food waste 

Food and garden waste makes up around 46 per cent of the waste our households send to landfill, and produces methane, a greenhouse gas that is approximately 21 times more potent than carbon dioxide. Reducing the amount of food waste we produce is an important step in helping our environment.

We recommend planning your meals and checking your fridge for existing groceries before your weekly shop to reduce food waste. To help you plan your meals we have created a meal planner and shopping list for you to use. Click here to download your meal planner and shopping list.  

Apply to opt out of an allocated FOGO bin

We recognise that some apartments and unit blocks will not have the space to accommodate these new FOGO bins.

In this instance, Owners Corporation or Building Managers may request to opt-out of the service on behalf of the building. Please note that the following must be provided as part of the opt out request:

  1. a written letter of support from the Owners Corporation or equivalent supporting the request to opt out
  2. images of the bin room or storage area showing lack of space for additional FOGO bins.

Please contact ASSIST on 9209 6777 or use the opt out of FOGO button below.

Please note that due to a high number of enquiries there will be a delay in response time. Please keep your FOGO bin within your property until you receive a response.

Processing your FOGO – step by step

The FOGO Cycle

Food and organic waste goes through a 6-step process to become compost:

  1. Collection: FOGO materials are collected and taken to Cleanaway's South East Organics Facility in Dandenong South.
  2. Remove contamination: Contamination is hand-removed – things that shouldn’t be in the FOGO bin are taken out.
  3. Shredding and stacking: FOGO materials are shredded then stacked into long piles called windrows, which are kept moist and turned regularly for 16 to 20 weeks.
  4. Composting: These materials are composted at 50 to 70 degrees to destroy weeds and pathogens. Lab testing ensures the compost complies with standards.
  5. Screening and grading: The composted FOGO is screened into required sizes. Different grades of compost are required for different applications.
  6. End product: Your processed FOGO is ready for use! This compost is full of nutrients and used to rehabilitate land throughout Victoria.

FOGO FAQs

Our Customer Charter

We promise to:

  • Make it easy
  • Listen and understand
  • Be responsive and follow through
  • Be open and honest
  • Always look to improve.

Find out more and tell us how we’re going