Card fees
Due to a system outage, customers will be unable to make online credit card payments through BPOINT. We're working with BPOINT to resolve the issue as quickly as possible. Please use BPAY or AusPost as alternative online options. If these online options are unavailable to make payment through, please reach out to our ASSIST team on 9209 6777 for further advice.
Transaction fees are applied for some credit and debit card payments to Council. The amount depends on which card you're using and the payment option. The fee is calculated as a fixed percentage of your bill.
The fee is limited to what it costs us to accept the payment. We review all fees annually.
The following fees apply from 1 March 2024.
Online services
| Type of card | Fee |
|---|---|
| VISA/Mastercard credit | 1.10 per cent |
| American Express | 0.60 per cent |
| Eftpos and debit cards | 0.55 per cent |
BPAY
BPay payments have no transaction fees. It is a payment option for all debtors.
BPoint
Phone only 1300 276 468.
Available for all debtors
| Type of card | Fee |
|---|---|
| VISA/Mastercard credit | 1.10 per cent |
| American Express | 0.60 per cent |
| Eftpos and debit cards | 0.55 per cent |
Australia Post shop
| Type of payment | Fee |
|---|---|
| VISA/Mastercard credit | 0.50 per cent |
| Cash or cheque | No fee |
Australia Post shops do not accept American Express.
City of Port Phillip Town Halls
In person at St Kilda Town Hall or Port Melbourne Town Hall. South Melbourne Town Hall is closed until further notice.
| Type of payment | Fee |
|---|---|
| VISA/Mastercard credit | 1.10 per cent |
| American Express | 0.60 per cent |
| Eftpos and debit cards | 0.55 per cent |
| Cash or cheque | No fee |
Biller codes
To pay with BPAY, BPOINT or at an Australia Post shop, you will need the biller code for the service you want to pay and the reference number on your invoice or notice.
| Payment Type | Biller Code | Reference Number |
|---|---|---|
| Bpay | 356899 | Refer to your invoice |
| Bpoint | 356899 | Refer to your invoice |
| Australia Post | 3178 | Present your invoice for payment in-store |
| Bpay-Bookings (Optimo) | 356857 | Refer to your invoice |