E-scooter trial update 

The Victorian Government have announced the e-scooter trial is being extended for the summer. The trial is now set to end on 5 April 2024. Find out more at E-scooter trial extended over summer : VicRoads

E-scooters have become a popular way to get around Port Phillip, with more than 1 million local trips taken since the trial began in February 2022. Operators Lime and Neuron provide shared e-scooters locally. This shared transport service helps provide a sustainable and affordable travel choice for our community. They increase local connectivity, especially for short-distance trips.

The trial has also allowed our Council to hear community concerns and provided insights into improvements required, such as addressing parking of e-scooters.

In light of the trial extension, we will continue to monitor any amenity impacts that may arise locally. We look forward to working with the Victorian Government in evaluating the ongoing e-scooter trial.

Using e-scooters

E-scooters should be ridden the same way as bicycles. Some ‘no riding’ or ‘go slow’ zones are in place across Port Phillip, where riding is restricted or speeds are limited – particularly in high traffic shared areas.

E-scooter riders must:

  • Be aged 16 years and over.
  • Not exceed the maximum speed of 20 km/h.
  • Wear a helmet at all times.
  • Follow traffic rules. 

Fines and penalties apply. 

For more information, visit E-scooter trial rules and penalties - VicRoads 

Learn more about Melbourne’s e-scooter trial from the RACV. 

Get in touch 

Lime and Neuron are responsible for all aspects of their operations. Issues can be reported directly, 24 hours a day. Council monitors public reports and has an agreement in place with Lime and Neuron which stipulates timely resolution of issues.

Reports can also be raised directly by scanning the QR code provided on each e-scooter, or using the contact details below:

Lime

1800 361 305

support-au@li.me

Neuron

03 4517 6860

melbournesupport@neuron.sg

Frequently asked questions (FAQs)