Bins and collection services
There are currently some disruptions to mixed recycling bin collections due to a driver shortage. If your mixed recycling bin hasn't been emptied, please leave it out for collection and we will empty it within 48 hours. Thank you for your patience.
Should you experience any service delays greater than 48 hours, please feel free to lodge an online request through MyPortPhillip, or alternatively call our ASSIST team on 03 9209 6777.
We apologise for any inconvenience, and thank you for your understanding.
Bin collection schedules
** There won't be any changes to our bin collection during the festive season this year.
We empty your waste and recycling bins once a week. Put your bins out on the street before 6 am on collection day. They will be emptied any time between 6 am to 8 pm that day. If your bin isn't picked up by 8 pm, contact us.
Make sure your bin is back on your property within 24 hours of it being emptied.
Look up bin day for your address on our map. Simply input your address into the search bar in the top-left corner. Alternatively, look at the table below.
Bin collection day schedule - by area
St Kilda Road, Albert Road, Canterbury Road, Nimmo Street, Beaconsfield Parade, Mills Street, Richardson Street, Pickles Street, City Road, Kings Way and Dorcas Street.
St Kilda and East St Kilda
Barkly Street, Carlisle Street, Hotham Street, Inkerman Street, Orrong Road and Dandenong Road/Queens Way.
St Kilda and Elwood
Carlisle Street, Hotham Street, Glenhuntly Road, St Kilda Street, Ormond Esplanade/Marine Parade, Barkly Street, Dickens Street and Brighton Road.
Middle Park and St Kilda Road
St Kilda Road, High Street, Punt Road/Barkly Street, Carlisle Street, Brighton Road, Dickens Street, Barkly Street, Marine Parade/Beaconsfield Parade, Nimmo Street, Canterbury Road, Fitzroy Street, Queens Road and Albert Road.
Pickles Street, Richardson Street, Mills Street, The Boulevard/Beach Street, Todd Road and Westgate Freeway
Request bin repairs, replacements or a different size
If your bin goes missing, is damaged, is too large or small, we can help. Click here to request a new, missing or extra bin, or any changes to your bins. You can also phone ASSIST on 03 9209 6777.
If you’re moving into a new property please contact us to check if your building is eligible.
Each rateable property can have 2 wheelie bins:
- Garbage bin: red lid, 120 litre (standard).
- Recycling bin: yellow lid 240 litre bin.
You can change your garbage bin size to a:
- smaller 80-litre bin for a $70 rebate on your rates
- larger 240-litre bin for an annual extra $221.
If you live in a unit or apartment, you’ll share waste and recycling bins with others in the building, and only the property owner or managing agent may request a change in the waste bin allocation.
In 2023, many residents will be receiving an additional kerbside bin:
- Food Organics and Garden Organics (FOGO) bin, 120L (standard).
Once we have delivered the new FOGO bins you will be able to change the size to a:
- smaller 80-litre bin
- larger 240-litre bin.
The cost of the new kerbside FOGO service will be $88.10 for this financial year and will appear on your rates notice.
What goes in the bin
Wondering how to dispose of something? Check our A-Z guide to what goes in your bins
Waste services are available for commercial properties – see waste and recycling services for businesses.
Our Customer Charter
We promise to:
- Make it easy
- Listen and understand
- Be responsive and follow through
- Be open and honest
- Always look to improve.