Independent Waste Review

    27 March 2024

    Read the Mayor's statement and two independent reports on why some residents' kerbside bins weren't collected after Citywide took over as contractor on 1 July 2023.

    Report a missed bin collection

    If any of your bins have been missed, please report it to us so that we can arrange pickup as soon as possible. After reporting a missed bin pickup, please make sure you leave your bins out, so that our crews can empty it without delay.

    Bin collection schedules

    We empty your waste, FOGO and recycling bins once a week. Put your bins out on the street before 6 am on collection day. They will be emptied any time between 6 am to 8 pm that day. If your bin isn't picked up by 8 pm, report a missed bin collection on My Port Phillip.

    Please return your bins to your property within 24 hours of it being emptied.

    Look up bin day for your address on our map. Simply input your address into the search bar in the top-left corner. Alternatively, look at the table below.

    Bin collection day schedule - by area

    Day

    Collection area

    Bounded by…

    Monday

    Albert Park

    St Kilda Road, Albert Road, Canterbury Road, Nimmo Street, Beaconsfield Parade, Mills Street, Richardson Street, Pickles Street, City Road, Kings Way and Dorcas Street.

    Tuesday

    St Kilda and East St Kilda

    Barkly Street, Carlisle Street, Hotham Street, Inkerman Street, Orrong Road and Dandenong Road/Queens Way.

    Wednesday

    St Kilda and Elwood

    Carlisle Street, Hotham Street, Glenhuntly Road, St Kilda Street, Ormond Esplanade/Marine Parade, Barkly Street, Dickens Street and Brighton Road.

    Thursday

    Middle Park and St Kilda Road

    St Kilda Road, High Street, Punt Road/Barkly Street, Carlisle Street, Brighton Road, Dickens Street, Barkly Street, Marine Parade/Beaconsfield Parade, Nimmo Street, Canterbury Road, Fitzroy Street, Queens Road and Albert Road.

    Friday

    Port Melbourne

    Pickles Street, Richardson Street, Mills Street, The Boulevard/Beach Street, Todd Road and Westgate Freeway

     

    Request bin repairs, replacements or a different size

    If your bin is damaged, lost, too large or small, we can help.

    Request bin repairs, a new or extra bin on My Port Phillip or phone ASSIST on 03 9209 6777 during business hours.

    Bin sizes

    VolumeHeightDepthWidth
    80 litre85 cm51 cm45 cm
    120 litre91 to 93 cm56 cm48 cm
    240 litre107 cm74 cm59 cm

    Each rateable property has:

    • Garbage bin: red lid, 120 litre (standard).
    • Food and Garden Organics (FOGO): green lid, 120 litre.
    • Recycling bin: yellow lid 240 litre bin.

    You can change your garbage bin size to a:

    • smaller 80-litre bin for a $82 rebate on your rates
    • larger 240-litre bin for an annual extra $255.

    The kerbside FOGO service costs $68 for 2024/25 and is included in your rates notice.

    If you live in a unit or apartment, you’ll share waste and recycling bins with others in the building, and only the property owner or managing agent may request a change in the waste bin allocation.

    Find out more about apartment bins and waste collections.

    Public litter bins

    There are approximately 650 public or street litter bins throughout the City of Port Phillip. These are provided for casual public litter and should not be used for the disposal of commercial waste from shops and business premises.

    Bins are emptied on different schedules depending on their location.

    Emptying schedule

    LocationEmptying schedule
    Large shopping centresDaily and twice on weekends
    Small shopping centres3 times per week
    Milk bars and cafes3 times per week
    ForeshoreDaily to weekly

    The above schedules are a guide only. Some locations are emptied more often based on usage and seasonal factors.

    Repairs

    Repairs to street bins are carried out on a needs basis. Our collector crews note damaged bins to be logged for repair.

    Installation

    Requests to install a new street bin can be made online. We assess requests based on needs and costs, including ongoing management costs, before deciding is a request is approved.

    You can request repair or installation of a street bin on My Port Phillip.

    Business bins

    Waste services are available for commercial properties – see waste and recycling services for businesses.