Bins and collection services
From 3 pm Monday 29 April, our online services My Port Phillip will be unavailable due to scheduled maintenance. We expect My Port Phillip will available again from 8.30 am on Tuesday 30 April. If you need our assistance during this time, please give our customer service team a call on 03 9209 6777.
Independent Waste Review
27 March 2024
Read the Mayor's statement and two independent reports on why some residents' kerbside bins weren't collected after Citywide took over as contractor on 1 July 2023.
Report a missed bin collection
If any of your bins have been missed, please report it to us so that we can arrange pickup as soon as possible. After reporting a missed bin pickup, please make sure you leave your bins out, so that our crews can empty it without delay.
We apologise to anyone affected by disruption to your kerbside waste collection services.
Bin collection schedules
We empty your waste and recycling bins once a week. Put your bins out on the street before 6 am on collection day. They will be emptied any time between 6 am to 8 pm that day. If your bin isn't picked up by 8 pm, report a missed bin collection.
Make sure your bin is back on your property within 24 hours of it being emptied.
Look up bin day for your address on our map. Simply input your address into the search bar in the top-left corner. Alternatively, look at the table below.
Bin collection day schedule - by area
Day | Collection area | Bounded by… |
|---|---|---|
Monday | Albert Park | St Kilda Road, Albert Road, Canterbury Road, Nimmo Street, Beaconsfield Parade, Mills Street, Richardson Street, Pickles Street, City Road, Kings Way and Dorcas Street. |
Tuesday | St Kilda and East St Kilda | Barkly Street, Carlisle Street, Hotham Street, Inkerman Street, Orrong Road and Dandenong Road/Queens Way. |
Wednesday | St Kilda and Elwood | Carlisle Street, Hotham Street, Glenhuntly Road, St Kilda Street, Ormond Esplanade/Marine Parade, Barkly Street, Dickens Street and Brighton Road. |
Thursday | Middle Park and St Kilda Road | St Kilda Road, High Street, Punt Road/Barkly Street, Carlisle Street, Brighton Road, Dickens Street, Barkly Street, Marine Parade/Beaconsfield Parade, Nimmo Street, Canterbury Road, Fitzroy Street, Queens Road and Albert Road. |
Friday | Port Melbourne | Pickles Street, Richardson Street, Mills Street, The Boulevard/Beach Street, Todd Road and Westgate Freeway |
Request bin repairs, replacements or a different size
If your bin goes missing, is damaged, is too large or small, we can help. Click here to request a new, missing or extra bin, or any changes to your bins. You can also phone ASSIST on 03 9209 6777.
If you’re moving into a new property please contact us to check if your building is eligible.
Bin sizes
| Volume | Height | Depth | Width |
| 80 litre | 85 cm | 51 cm | 45 cm |
| 120 litre | 91 to 93 cm | 56 cm | 48 cm |
| 240 litre | 107 cm | 74 cm | 59 cm |
Each rateable property can have 2 wheelie bins:
- Garbage bin: red lid, 120 litre (standard).
- Recycling bin: yellow lid 240 litre bin.
You can change your garbage bin size to a:
- smaller 80-litre bin for a $80 rebate on your rates
- larger 240-litre bin for an annual extra $248.
If you live in a unit or apartment, you’ll share waste and recycling bins with others in the building, and only the property owner or managing agent may request a change in the waste bin allocation.
In 2023, many residents will be receiving an additional kerbside bin:
- Food Organics and Garden Organics (FOGO) bin, 120L (standard).
Once we have delivered the new FOGO bins you will be able to change the size to a:
- smaller 80-litre bin
- larger 240-litre bin.
The cost of the new kerbside FOGO service will be $66 for this financial year and will appear on your rates notice.
What goes in the bin
Wondering how to dispose of something? Check our A-Z guide to what goes in your bins
Business bins
Waste services are available for commercial properties – see waste and recycling services for businesses.
Our Customer Charter
We promise to:
- Make it easy
- Listen and understand
- Be responsive and follow through
- Be open and honest
- Always look to improve.