We recognise homelessness is a major issue for our community so we are working to reduce the impact with a range of approaches that incorporate housing, information and support.

What is Homelessness

Council believes that everyone needs a home. Council has an enduring commitment to social justice and recognises homelessness, primarily a housing problem, as a priority. Affordable housing is an important element of our strategy to help those experiencing housing stress and who have no home. On any given night, around 25 people sleep on the streets, parks or foreshore in City of Port Phillip. There are many more sleeping on someone’s couch, in their cars, in crisis accommodation, rooming houses or overcrowded dwellings.

Homelessness isn't just rough sleeping

Causes of homelessness are many and varied. Family violence, a critical shortage of affordable housing, unemployment, mental illness, family breakdown and drug and alcohol abuse all contribute to the level of homelessness in Australia. Homelessness is not a choice and it can happen to anyone.

CENSUS Data Stats of Homlessness Numbers across some Victorian councils

What is Council doing?

Council has two main strategies which aim to address homelessness.

  • In our Backyard: Growing Affordable Housing in Port Phillip 2015-2025 is Council’s affordable housing strategy. This continues Council’s 30- year history of directly investing in affordable housing in the City: Housing Strategy
  • Think and Act: Homelessness Action Strategy 2015 – 2020 is Council’s specific homelessness strategy Homelessness Action Strategy 2015-2020 (PDF 4.11 MB).

Over the past 6½ years of the Homelessness Action Strategy, we have worked with over a 1,300 people aged over 50 to assist them to apply for a range of housing and support. We've also directly assisted over 300 people aged 50 plus to move into social housing locally (most through Council’s nomination into older person public housing). Over half of these people were long term local residents on very low incomes, mainly receiving Centrelink Job Seeker benefits, who were losing their private housing.

We aim to provide an integrated response through Port Phillip Zero with Council's services and local support agencies working collaboratively for people who are sleeping rough and needing assistance. The Port Phillip Zero Project partners commit to end rough sleeping homelessness in our City. Homelessness is not a problem that any one council, program or organisation can solve on its own. Taking collective action for collective impact gives us the best chance. Our goal is ambitious: to end rough sleeping homelessness in the City of Port Phillip by providing appropriate, secure, affordable long-term housing, and support, to all individuals who are living without a home in our patch.

Council's responses to people sleeping rough in Port Phillip

Human rights principles inform council’s approach to people sleeping rough and managing public space, working in a targeted way to ensure the rights and interests of vulnerable people, who are sleeping rough, are also met. Housing First is an approach that places people experiencing homelessness directly into permanent and safe housing with “wrap around” support services to address complex needs such as mental health and alcohol and drug support.

Council, along with a range of service providers and other agencies, has initiated Port Phillip Zero, a “collective impact” response to rough sleeping throughout the City. Collective impact is where a range of groups from different sectors agree to co-operate and work together to solve a common and complex problem.

We actively monitor and manage amenity of sites and space and work closely with local health and homelessness outreach agencies and Victoria Police to achieve better outcomes.

For more information see the following documents No fixed address - Council's responses to people sleeping rough in Port Phillip (PDF 2.4 MB) and the following Protocol: Protocol for Assisting People Who Sleep Rough

Where can I find help?

There are many services that offer support and information to help you secure accommodation quickly and then work towards longer term housing at a range of locations. Many of the crisis support agencies are available for drop in contact or you can phone to make an appointment, some also are open after hours. For their details see below:

Salvation Army 1800 627 727,

Sacred Heart Mission 9537 1166

Launch Housing 1800 825 955.

How can I help?

Many local services welcome your support and involvement if you have time to share or could direct funding to their services


Help someone find a secure home and feel part of our community via one of our community partners:

Port Phillip Community Group

Sacred Heart Mission

Salvation Army

Launch Housing


Volunteer your time and skills -see -Volunteer Victoria


Support people experiencing homelessness and housing stress by learning more about the causes and the demand for more affordable housing -in -link to affordable housing page

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