Please check the information on concessions and hardship relief if you are experiencing financial difficulties.

You should receive the second instalment rate notices in mid-November 2021. Payments will be accepted interest-free up until 31 December 2021.

Biller Code and reference numbers have now changed. Refer to your new details in the 'Your payment' section of your Annual Rates notice.

Rates and charges payment options

Please note: A card payment fee applies.

  • Online via our secure payment gateway and My Port Phillip Online Services
    • you will need to register an account with My Port Phillip
    • payment options include Visa, MasterCard and AMEX
    • Ref: 11 digit reference number - refer to your rates notice.
  • Phone: BPoint ( +61) 1300 276 468 - Visa, MasterCard and AMEX accepted.
    • Biller code: 356899
    • Ref: please refer to your rate notice.
  • Internet BPoint Payment - Visa, MasterCard and AMEX accepted.
    • Biller code: 356899
    • Ref: please refer to your rate notice.
  • BPay via internet or phone banking.
    • Biller code: 356899
    • Ref: please refer to your rate notice.
  • Direct debit - by way of nine equal monthly deductions from your nominated cheque or savings account. Credit cards not accepted. See option below.
  • Australia Post Office - cash, cheque, money order, EFTPOS, Visa or MasterCard accepted.
  • Port Phillip Town Halls - Customer service counter open times
Logos of Mastercard, Visa, American Express and BPoint

What you need to know

Want to go paperless?

Sign-up to eNotices to receive your Rates Notices by email.

Contact the Rates Department

To ask us a question, request information or give us feedback, use Online Services.

Phone: 03 9209 6777 during business hours Monday to Friday.

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