Pay your rates
To pay your rates you will need:
- Biller code for Port Phillip: 356899
- Reference number: the 15-digit account number on your rates notice
Payment options
You can pay your rates by:
- BPAY - in your online banking account or over the phone via the Bpoint phone number. This is the cheapest option with no merchant surcharge on card payments.
- direct debit - 9 monthly deductions from your bank account.
- pay online with a credit card using our secure gateway - Note the biller code displayed on the payment review screen is 1380526. It is different from the code on your bill. This ensures your sensitive information is not displayed on the screen.
- Phone (BPoint) - 1300 276 468 using Visa, MasterCard and AMEX
- in person at Australia Post or our Town Hall service centre.
If you pay with your credit card you will be charged a card payment fee except via BPAY.
Due dates for 2025/26
You can pay your rates as one lump sum, or in quarterly instalments.
If you decide to pay as a lump sum, it is due by 15 February 2026.
To pay in 4 instalments, the due dates are:
- 1st instalment – 30 September 2025
- 2nd instalment – 30 November 2025
- 3rd instalment – 28 February 2026
- 4th instalment – 31 May 2026
These dates are also on your rates notice. Pay the instalment by the due date using your preferred payment method listed above.
Late payments – interest charges
If you don’t pay your rates and charges by the due date, you will be charged 10 per cent interest.
The interest you pay depends on how you pay your rates. If you don’t pay in full by 15 February 2026, interest charges will be back dated to 1 October 2025. If you are paying in instalments, interest will be charged from the instalment due date until the date you pay.
Payment plans
We offer payment plans to help you pay your rates without extra interest charges. If you can't pay by the instalment deadline, consider applying for a payment plan.
Set up direct debit payments for your rates
Set up a direct debit to pay your rates automatically. Apply before 12 October by completing the Direct Debit application form (PDF 84 KB).
Not online? Ask for a paper form with a reply paid envelope. Phone us on 03 9209 6777.
How it works
Nine payments are deducted from your account from 15 October to 15 June (or the closest business day).
To apply you must:
- send in your direct debit application before the due date
- pay any rates owed before applying
- ensure the person authorising to debit the account is the same name on the account, or has legal authority to act.
We will let you know when it has been set up.
Make sure you have enough funds in your account to cover the payment. You may be charged fees it if can’t go through.
Cancel or change your direct debit
A direct debit agreement is a continuous agreement. To cancel you need to tell us in writing at least 7 days before the next debit date. The easiest way is submitting a request online.
Change your bank details
To change your bank account for your direct debit, send us the Direct Debit application form with the new details.
We will let you know when the bank details have been updated.
Your rates notice explained
Understand how your property rates are calculated and what is listed on your notice. Ask to have your notices emailed or get a copy of an old notice. Visit Your rates notice.
Emergency Services and Volunteers Fund increase
The Emergency Services and Volunteers Fund (ESVF) replaced the Fire Services Property Levy on 1 July 2025.
This new levy will be collected by all councils and included in rates notices.
This is a State Government tax/charge, NOT a council-imposed fee.
For 2025/26, the Victorian Government is using the levy to raise approximately $37.7 million from Port Phillip ratepayers. This is a sharp 57 per cent increase from $24 million in 2024/25. Changes include:
- a 3 per cent increase to the fixed component of the levy
- a 64 per cent increase to the variable component for industrial properties
- a 100 per cent increase to the variable component for residential and commercial properties.
The result is:
- A $500,000 apartment will see its levy rise from $175.50 to $222.50, a $47.00 or 27 per cent increase.
- A $1.7 million detached house will see its levy rise from $279.90 to $430.10, a $150.20 or 54 per cent increase.
Got questions?
Contact the Victorian Government:
Phone: 1300 819 033
General Enquiries: State Revenue Office
Eligible CFA or SES volunteers may be eligible for a rebate. Visit Service Victoria to find out more.