COVID-19 information

We continue to provide support to families during the COVID-19 pandemic.

Face-to-face appointments have resumed.

Note: If you or a person in your household has experienced any COVID-19 symptoms in the past 24 hours, or if anyone has been tested or diagnosed with COVID-19 or been in close contact with someone who has, then you cannot attend a centre.

You will also need to reschedule if you are:

  • running late - we are unable to accommodate late arrivals as we maintain physical distancing requirements and additional cleaning
  • needing to make or change an appointment for your child next health check.

To reschedule, visit our Online Services or call 03 9209 6766.

For any questions about COVID-19, please contact the 24-hour coronavirus hotline on 1800 675 398

For a centre visit, please bring:

  • a mask to wear for your appointment
  • a clean blanket or wrap to cover the scales
  • your child’s green book 'My Health, Learning and Development Record'
  • a pen.

Conditions of entry to a Maternal and Child Health centre during this time:

  • all staff and families attending a centre must be well and free of any illness symptoms
  • only one carer and the child booked for the appointment can attend
  • hand sanitiser must be used upon entry to the centre
  • all persons must answer COVID-19 screening questions on arrival
  • a mask must be worn
  • physical distancing requirements must be followed, the only exception to this is when a nurse examines a child.

About Maternal and Child Health Services

Our Maternal and Child Health service can assist with the changes to family life when a new baby arrives.

It is free and available to all families with children from birth to six years of age.

Our nurses are registered nurses with additional qualifications in midwifery and maternal and child health.

They have the knowledge and experience to deal with all aspects of child and family health and wellbeing such as:

  • child health and development
  • breastfeeding
  • nutrition
  • play and learning
  • maternal or paternal health and wellbeing
  • accident and injury prevention including safe sleeping
  • home safety
  • immunisation
  • local support services and resources.

Every family is contacted by a nurse, usually within one week of returning home after a baby’s birth, to organise the first home visit.

Please contact us if:

  • you have not received a call within this time frame
  • have questions or would like to request additional appointments
  • you're a family with young children new to the City of Port Phillip.

Online: Visit our Online Services
03 9209 6766

All your personal information is treated in confidence and in accordance with the Privacy and Data Protection Act 2014 and the Heath Records Act 2001.

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Contact us for appointments

Online: Visit our Online Services
Phone: 03 9209 6766

Port Phillip Family News

Port Phillip Family News is an e-newsletter for all families in the City of Port Phillip. It contains parenting support, tips for self-care, educational resources and play ideas for children. You can also find out about family friendly events, programs and services, and discover ways to connect with the community.

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