Getting a planning permit can be a long process. Once we have all the information we need, your application may need to be advertised.

We also consider:

  • relevant planning policies of the Port Phillip Planning Scheme
  • referral responses
  • submissions received.

Depending on the complexity of the application, it can take two or three months to make a decision.

Where should I start?

Before you apply, start by getting an understanding of the planning and building process. It can help you avoid stretching the time and costs of your project. These steps will help you prepare your application to submit to Council.

Check if you need a planning permit

You should first find out whether the project you want to do needs a planning permit. Projects can need a planning permit, a building permit or both.

We can help by:

  • discussing your proposal and providing advice on whether a permit is required
  • explaining the planning controls and overlays that may apply to your property
  • telling you the information you will need to submit with an application.

We can also provide a formal written response, known as a planning confirmation.

Planning confirmation

A planning confirmation is a letter from Council. The letter indicates whether or not you need a planning permit for a specific use or development.

Do I need a planning confirmation?

A planning confirmation can be useful if there is any issue or dispute during the planning process. When requesting a planning confirmation, the more information you provide to Council, the more reliable and accurate the letter will be. We will make sure we have enough information to make an informed decision.

How to request a planning confirmation?

The easiest way to request and pay for a planning confirmation is online.

Follow these steps:

  1. Register or log in to    My Port Phillip
  2. Select 'Apply for a permit'
  3. Find 'Planning' and click 'Start'
  4. Select 'Planning Confirmation Letter' in the drop-down list
  5. Provide your address and as much detail of your proposal as possible
  6. Review and 'Lodge' the application
  7. Accept the Terms and Conditions
  8. Attach all supporting documents
  9. Pay securely by credit card. A    card fee applies.

You should receive a reply within 10 working days of submitting your request. Complex enquiries may take longer.

You can submit a Planning Confirmation request along with all required documents via email, post or in person.

Complete the Planning Confirmation form, ensuring that you:

  • attach the Certificate of Title and any plans, photos, covenants or other relevant information
  • pay the required fee shown on the form.

We will send you a written response as soon as possible.

Will I need more than one permit?

The number of permits, licences, and registrations you need depends on your business.

If you think you might need more than one permit, go to our Business Permit Finder to determine the permits you need.

Support for business

If you’re a business, you can get tailored advice and support from our Business Concierge team.

Our Business Concierge can help you:

  • navigate the permit process if you are opening, growing, or buying a business
  • find the right permits and approvals for your business
  • get information and advice across Council
  • improve the quality of information you provide with your application.

Setting up your My Port Phillip account

My Port Phillip is a portal where you can make payments, request services and report issues. You need to set up an account before you can apply for a permit or request a planning confirmation letter.

To set up an account:

  1. Visit     My Port Phillip
  2. To set up your account for the first time, click 'Don’t have an account'
  3. Select 'Register using email'
  4. Complete the form and include your address and contact details
  5. After you 'Submit', you will need to verify your email.

Request a pre-application meeting

A pre-application meeting is a chance to discuss your proposal with the Council Planner. At the meeting you will get important information and advice about your proposal. Make sure you know what you need to prepare before requesting a pre-application meeting.

Consider sustainable design

Council assess whether you have considered sustainability in your designs in the planning process. Sustainable design is important to the health and future of Port Phillip. It is important to think about the environmental and social impacts when you start designing.

Help and support

If you have questions or need help, please contact the Planning team:

Online: My Port Phillip
Phone: 03 9209 6424
In person: visit the Planning and Building Counter at St Kilda Town Hall during opening hours (8.30 am to 5 pm, Monday to Friday)

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