You should receive the second instalment rate notices in mid-November 2021. Payments will be accepted interest free up until 31 December 2021.

Pay your rates

Find options for rates and charges payments - online, on the phone and in person.
Pay my rates

Support and hardship relief

Rates relief and other resources including free financial counselling are available.
Find out more

Register for eNotices

Ditch the paper and get your notices delivered electronically with eNotices.
Register for eNotices

Need help with your rates?

Contact our dedicated team to get help with your rates.

Online: send a direct message
Phone:
03 9209 6777 via ASSIST

If you would like to contact us in your language or via the National Relay Service, visit contact us.

Rates revenue

Rates revenue is critical to the delivery of our:

Check out our rates brochure (PDF 587KB) for a snapshot of rates in 2021/22, including details on how they have been calculated and what they fund.

The Council Plan sets out the complete picture of our work.

Calculating rates