Pay / Apply / Report

Download the Snap Send Solve app to your device to easily let us know about dumped rubbish, abandoned cars, potholes and other issues in your community.

Quickly and easily pay a parking fine online.

Got an invoice? Pay for your permit or licence quickly and easily online.

Quickly and easily pay your rates online. You'll need you assessment number or notice with you.

Renew by 10 April each year. Have your payment reference number ready to renew from mid-March.

Pay for your planning permit application quickly and easily online. Have your payment reference number ready.

Pay for your building permit online. Have your payment reference number ready.

Pay for your construction permits online. Have your payment reference number ready.

Pay all registrations, renewal and business transfer fees, and for business permits online. Have your payment reference number ready.

If you have your reference number you can pay a planning compliance, local law, Food Act, health, Tobacco Act or animal fine

Keeping our streets and beaches clean is a responsibility shared by everyone in the City. Let us know if an area needs cleaning.

Notify Council if you have discovered dumped rubbish within our City.

Graffiti is any writing or images applied to property without permission. We remove graffiti from residential homes, commercial businesses and Council assets.

Request the collection of larger items and green waste which cannot go in your bins. If your items are still useful, try donating or selling them online before you book a collection.

If you notice a public rubbish bin is full, you can let Council know. Please allow two days for Council to action requests.

You can have your damaged rubbish bin repaired or replaced.

Sometimes there will be issues with rubbish collection. If you've experienced any, please let Council know so we can help.

Have you checked the Waste, Recycling and Rubbish pages? The information there may answer your question.

Quickly and easily pay a parking fine online.

Need a little more time or prefer to pay over a set time period?

Submit an application to have your parking fine reviewed.

Council will investigate unregistered and abandoned vehicles located on Council land.

Report an illegally parked car for parking enforcement to attend.

Find out everything you need to know about parking permits including eligibility, prices, and how to apply for or renew or permits.

Find out the steps to apply for a parking permit quickly and easily online.

If you've got a new vehicle, it's important to update your parking permit details.

Got an invoice? Pay for your permit or licence quickly and easily online.

Not all properties are eligible for residential permits. Check your eligibility with our online tool.

From permit status and refund requests to policy questions.

Find out everything you need to know about rates and valuations in the City of Port Phillip

Quickly and easily pay your rates online. You'll need you Assessment Number or Notice with you.

Find out about pensioner rebates, concession and what support is available if you’re having trouble paying your rates

Ditch the paper and get your notices delivered electronically

Fines are issued by animal management officers when an offence has been committed. Have your payment reference ready.

Register your pet for the first time. Please do not apply for a new pet registration if renewal is required.

Registrations require renewal by 10 April each year. Have your payment reference number ready. Available to renew from mid-March.

Constant barking usually means the dog is bored, lonely, frustrated or ill.

We take every reported dog attack seriously. Anyone who has been involved in an attack should report it immediately to Council.

You need a multiple animal permit if you have more animals than allowed in your home. You must login or register on My Port Phillip to apply.

For all other enquries, from stray animals to pets on beaches and complaints about dog poo.

Pay all registrations, renewal and business transfer fees, and for business permits online. Have your payment reference number ready.

Use our business permit finder to help figure out the right permits for your business.

Make use of the public footpaths for your business. You must login or register on My Port Phillip to apply.

Any person or organisation that intends to sell liquor in Victoria must apply for a licence. You need planning permission to get a license. Login or register on My Port Phillip to apply.

Before completing, you should do a Permit Self Assessment, located under Business in Port Phillip. All businesses can lodge one request for all required permits. You must login or register on My Port Phillip to apply.

A permit is required to ensure your advertising sign is safely placed for people and motorists. You must login or register on My Port Phillip to apply.

Pay your fine online. You'll need the ticket number on the fine notice.

If you know of a business with contaminated food, it's important you report them to Council.

If you or someone you know has experienced food poisoning, you should report the business to Council.

Let us know if you have experienced poor food hygiene, unclean premises or food poisoning.

Report any injuries resulting from the placement of footpath furniture.

Pay your health fine online. You'll need the ticket number on the fine notice.

Pay your Home and Community Care (HACC) invoices quickly and easily online.

Notify us of issues to address in your area.

If you need to pay a fine, have your payment reference number ready.

A formal certificate stating your proposed or existing use or development complies with the requirements of the planning scheme. You must login or register on My Port Phillip to apply.

Pay a planning compliance fine online. You'll need the ticket number on the infringement notice.

Request an internal review by completing the application form below.

When you require a written response on a specific planning permit enquiry. You must login or register on My Port Phillip to apply.

Planning consent may be required before a building permit for demolition is issued. You must login or register on My Port Phillip to apply.

This process used to be known as objecting or supporting an advertised planning application.

Pay for your planning permit application quickly and easily online. Have your payment reference number ready.

Make a general enquiry including reporting non-compliance, advice on heritage, subdivisions and parking, and requests for application progress.

Request property or land information certificates to help when buying or planning. You must login or register on My Port Phillip to apply.

Building plans can help you when proposing to make alterations or additions to a building. You must login or register on My Port Phillip to apply.

Find what permit restrictions apply to a property, as well as endorsed plans and documents. You must login or register on My Port Phillip to apply.

Private Building Surveyors can lodge Section 30, Section 73 and Section 80 applications online. You must login or register on My Port Phillip to apply.

Private pool and spa owners need to register their pools and spas. This Government requirement help to improve safety. You must login or register on My Port Phillip to apply.

Apply for a certificate to show the storm water drainage point, or legal point of discharge, for your property. You must login or register on My Port Phillip for this request.

Pay for your building permit application quickly and easily online. Have your payment reference number ready.

Make a general enquiry including reporting non-compliance, advice on heritage, subdivisions and parking, and requests for application progress.

Required when building works need to be undertaken outside Council's specified construction hours and days. You must login or register on My Port Phillip to apply.

When you need to wholly or partially close a road, street or lane. You must login or register on My Port Phillip to apply.

For any works that involve making or reinstating a hole or excavation. You must login or register on My Port Phillip to apply.

Registered skip bin companies must obtain a permit before a bulk rubbish container is placed on a road or Council-owned land. You must login or register on My Port Phillip to apply.

A street occupation, or hoarding, permit allows part or all of a footpath or road to be occupied. You must login or register on My Port Phillip to apply.

Allows either a temporary or permanent vehicle crossing to be constructed. You must login or register on My Port Phillip to apply.

Provides dedicated parking for construction workers' vehicles during the period of building works. You must login or register on My Port Phillip to apply.

You can pay for your construction permits quickly and easily online. Have your payment reference number ready.

Report an issue with council buildings, facilities, libraries and public toilets

Have your payment reference number ready to pay a Local Laws fine notice.

From noisy neighbours, including short stay accommodation and rentals like AirBNB, to events and construction, you can report issues online here.

Look at the different options we have for venue hire.

Report issues with roads, footpaths, laneways, drainage, public lighting and other council infrastructure

Report an issue or make an enquiry about trees, parks, playgrounds, overgrown vegetation and public spaces

It's important your address is up-to-date so Council can keep you informed and get in contact.