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My Port Phillip online services
City of Port Phillip
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  • Contact us
    • Pay / Apply / Report
    • Aged care and disability
      • Go to Business
      • Start, grow or buy a business
        • Go to Business permits and approvals
        • A-board permit
        • Beauty, hair and body art registration
        • Business parklets permit
        • Clothing Recycling Bin permit
        • Display of goods permit
        • Food business registration
        • Liquor licences
        • Mobile and Temporary Food Business registration
        • Outdoor dining permit
        • Prescribed Accommodation permit
        • Real Estate Pointer Board permit
        • Go to Business support and resources
        • Business enquiries
        • Learn about Port Phillip
        • Business associations and groups
        • Sustainability for businesses
        • Business waste and recycling
        • Games in Port Phillip
        • Place plans
        • Go to Creative industries
        • Our unique creative landscape
        • Facts and figures
        • Creative resources
      • Go to Cleaning, graffiti and infrastructure maintenance
      • Beach and foreshore cleaning
      • Drainage and stormwater infrastructure
      • Graffiti Management
      • Public toilets and litter bins
      • Street cleaning
      • Volunteer to keep our city clean
      • Go to Events, venues and performers
      • Major events and markets expression of interest Off Season
      • Find a venue
      • Major event hotlines
        • Go to Outdoor event, market and busking permits
        • Busking permit
        • Markets and laneways permit
        • Outdoor event permits
        • Street stalls, raffles and collections permit
        • Promotional and sampling site permit
        • Event permit resources
      • Outdoor weddings and celebrations - permits and bookings
      • Public assemblies, demonstrations and protests
      • Regular hire of community facilities
      • Temporary signage for community events
      • Resources for hiring venues
      • Go to Family, youth and children
        • Go to Early childhood education and care
        • Children’s Services integrated registration and enrolment system
        • Childcare services
        • Register for Children's Services Waiting List (CSWL)
        • Sessional kindergarten
        • Occasional care
        • Integrated Family and Children's Centres
        • My Family Lounge
        • Nature play - developing your child's brain
        • Childcare centres consultation
      • Playgroups
      • Toy libraries
      • Maternal and child health
      • Immunisation
        • Go to Middle Years and Youth Services
        • 'Unsigned' FReeZA Committee
      • Family support
      • Disability support for families and carers
      • School directory and holiday programs
    • Film and photography
      • Go to Health and safety
      • Closed-circuit television (CCTV)
      • Contaminated land
      • Emergency management
        • Go to Local Laws and enforcement
        • Alcohol bans
        • Glass ban
        • Local Laws infringements
      • Play Your Part
      • Public health
      • Extreme weather preparation
      • Syringes
    • Libraries
    • New residents
      • Go to Parking in Port Phillip
      • Abandoned vehicles: report one or reclaim yours
      • Accessible parking
      • Fishermans Bend and Port Melbourne parking changes
      • Line marking of parking spaces
      • Paid parking and ticket machines
        • Go to Parking fines
        • Pay, appeal or request more time for a parking fine
        • Appeal a parking fine
        • Overdue fines and the infringements process
        • Go to Parking permits
        • Accessible parking permits
        • Renew my parking permit
        • Am I eligible for a parking permit?
        • Change, replace, cancel your parking permit
        • Community service parking permit
        • Foreshore club parking permit
        • Foreshore parking permits for residents
        • How to apply for a new parking permit
        • Identification we need to see for your new parking permit application
        • Musicians loading venue permit
        • Parking permits for residents
        • Tradesperson parking permit
        • Temporary parking permit
        • Visitor parking permits
      • Parking restrictions
      • Parking revenue
      • Public holiday parking rules
      • Towed vehicles: report or retrieve
      • Go to Pets and animals
      • Animal registration
      • Dog Trainers
      • Cat curfew FAQ
      • Dogs on lead FAQ
      • Multiple animal permits
      • Pet desexing
      • Pet microchipping
      • Lost and found
      • Animal nuisance
      • Animal management infringements
      • Pet owner groups and vets
      • Go to Rates and valuations
      • Calculating rates
      • Pay rates and direct debit applications
      • Rates concessions and hardship relief
      • Update your contact details
      • Your rates notice
      • Land Information Certificates
      • Property ownership and sale notice forms
      • Valuations
      • The rates cap and your rates
      • Go to Sports grounds and commercial activities
      • Book a sports ground
      • Commercial sports and activities licence
      • Personal training
      • Sports clubs training and education
      • Go to Sustainability and climate change
        • Go to Council's sustainability action
        • A water sensitive City
        • A City with lower carbon emissions
        • A City that is adapting and resilient to climate change
        • A greener, cooler, more liveable City
        • A sustained reduction in waste
        • Sustainability leadership
        • Sustainability policies, strategies and plans
        • Go to Sustainability for residents
        • Environmental Leadership course
        • How to stay warm in a climate emergency
        • Live sustainably at home
        • Prepare for a changing climate
        • Sustainable living online series
        • Take climate action
      • Environmental community groups
      • Go to Traffic, roads and transport
      • Active schools
      • Community bus
      • Electric vehicles
      • Grand Prix parking and traffic
      • Laneways
      • School crossings
      • Speed limits
      • Street lighting
      • Transport and Port Phillip: MTF Forum
      • Go to Trees and vegetation
      • Greening Port Phillip
      • Native vegetation areas
      • Nature strips and tree plots
      • Tree planting and selection
      • Maintaining trees in our City
      • Tree care tips
      • Go to Waste, recycling and rubbish
      • A to Z guide to waste and recycling options
      • Apartment bins and waste collections
      • Bins and collection services
      • Communal glass recycling and food organics hubs
      • Composting at home
      • Dispose of your Food and Garden Organics (FOGO)
      • Electronic waste (e-waste) recycling
      • Guide to recycling bins and services
      • Hard and green waste collection services
      • Managing our waste together
      • Resource Recovery Centre and depot
      • Understand packaging recycling codes and labels
      • Go to Coronavirus (COVID-19)
      • COVID-19 news
      • Community RAT Program
      • Events, services and program changes
      • Advice for owners corporations
      • Council relief response
      • Go to Accessibility and disability inclusion
      • International Day of People with Disability
    • Carer information hub
    • Community directory
    • Community gardens
    • Community sector resources
      • Go to First Nations community information
      • Reconciliation Week
      • We-Akon Dilinja
    • Funds, grants and subsidies
      • Go to Health and wellbeing
        • Go to Affordable housing
        • Housing providers
        • Sponsorship housing
        • Community housing
        • Supported accommodation for older people with disability
        • Rooming houses
        • Go to Community safety
        • Family violence
        • Alcohol culture change
        • Alcohol and other drugs
        • Begging
      • Homelessness
      • Housing and homelessness support services
      • Port Phillip Zero
    • LGBTIQA+ community
      • Go to Multicultural community
      • Australian citizenship
      • Welcoming Cities
      • Multicultural Advisory Committee
      • Report racism
      • Friends of Suai Covalima
      • Interpreter services
        • Go to Port Phillip Multifaith Network
        • Multifaith network activities and events
      • Refugees and asylum seekers
      • Go to Seniors
      • Linking Neighbours Seniors Register and Program
      • Seniors Festival
      • Older Persons Advisory Committee
      • Seniors clubs, groups and activities
      • Social support and recreation
      • Ageism Awareness
    • Volunteering
      • Go to Who lives in our City?
      • Demographics
    • What's on
      • Go to Arts and entertainment
        • Go to Art walks
        • Behind the Façade
        • Elwood at Night
        • Parks Circuit
        • Pier to Point
      • Cinemas, theatres and music
      • Creative and Prosperous City Strategy
        • Go to Galleries and museums
        • Carlisle Street Arts Space
        • Go to Port Phillip City Collection
        • Reproduce an image from the Collection
        • The Listening Place soundscape
        • Archived exhibitions
        • Looking after our collection
        • New to the collection
        • Go to Public art and murals
        • Discover public art in Port Phillip
        • Mural and street art
        • Per cent for art - public art developers guidelines
      • Reimagine Designs
      • Summer Sessions 2022/23
      • Go to Beaches, parks and playgrounds
      • Find parks and playgrounds
      • Find a beach
      • Dog parks and beaches
      • Accessible beaches
        • Go to Adventure playgrounds
        • St Kilda Adventure Playground
        • South Melbourne (Skinners) Adventure Playground
      • BBQs on fire ban days
      • Boating and swimming zones
    • Eating and drinking
    • Festivals and major events
      • Go to First Peoples
        • Go to First Peoples arts
        • Boonwurung Walert (possum skin) cloak
        • First Peoples festivals and events
      • Yalukut Willam Signs
      • Go to History and heritage
      • Clarendon Street Stories
      • First Peoples local history and culture
        • Go to History showcase
        • Commemorating World War Two
        • FIRE! Commemorating 30 years since the St Kilda Town Hall fire
        • Go to Histories of Port Phillip
        • Did you know? Ten lesser known stories from the City
        • History of Linden New Art gallery
        • Dugga Beazley
        • Dot Elsum
        • Roger Backway
        • Montague: a community lost and found
        • Speaking stories: digital histories 1
        • Speaking stories: digital histories 2
        • Early views: Images from the Port Phillip City Collection
        • Neighbourhood corner shops
        • Go to Things to do
        • St Kilda's music history map
        • Guided walks in Port Phillip
      • Go to Shopping and retail
      • Markets
      • Albert Park and Middle Park
      • Elwood
      • Port Melbourne
      • South Melbourne
        • Go to St Kilda
        • Renew Fitzroy Street
        • Go to St Kilda East and Balaclava
        • Autumn on Carlisle Street
      • St Kilda Road
      • Ripponlea
      • Fishermans Bend
      • Go to Sport and fitness
      • Outdoor basketball and netball courts
      • Outdoor fitness stations
      • Skate and BMX parks
      • Sporting reserves and grounds
      • Walking trails and groups
    • Stay in the City
      • Go to Travelling around
      • Bike Share
      • E-scooter
      • Car Share
      • Bike riding
      • Public transport
      • Using Port Phillip maps
      • Go to Planning and building permits
      • Who to involve
      • Heritage advice
    • Gather property information
    • Planning documentation search
    • Building documentation search
      • Go to Planning
        • Go to Before you apply
        • Pre-application meeting
        • Certificate of Compliance (planning)
        • Get your documents ready
        • Sustainable design
        • Go to Apply for a permit
        • Planning and building forms
        • Assessing planning permit applications
        • Subdivision
        • Advertising a planning application
        • Go to After you apply
        • Amend a planning permit application
        • Amend or extend an approved planning permit
        • Ask for a review of a planning decision
      • Cost and time
      • Go to Building and construction
        • Go to Building permits
        • Demolition
        • Report and consent
        • Go to Construction permits
        • Asset Protection permit
        • Out of hours permit
        • Road closure permit
        • Road opening permit
        • Significant tree permit
        • Skip bin permit
        • Street occupation permit
        • Vehicle crossing permit
        • Work zone permit
      • Drainage access points
      • Engineering standard drawings
      • Safety guides
      • Swimming pool and spa registration
      • Working Within Road Reserves Consent
      • Go to Building in your neighbourhood
      • Living with construction
    • Object or support a planning application
      • Go to Planning Scheme amendments
      • Amendment C189port - 12 Hotham Grove, Ripponlea (Interim Heritage Overlay)
      • Amendments C188port & C200port - HO7 - Extension of Interim Heritage Controls
      • Amendment C191port - Extension of Interim Heritage Controls - Tiuna Grove
      • Amendment C185port – Montague Commercial Precinct, Fishermans Bend – Extension of Interim Heritage Controls
      • Amendment C174port - Extension of Heritage Overlay 8 – Tiuna Grove Elwood
      • Amendment C173port - Tiuna Grove, Elwood - Interim Heritage Overlay
      • Amendment C160port - Update Amendment
      • Amendment C151port - 77 Park Street, South Melbourne - Permanent Heritage Controls
      • Amendment C149port - Victorian Pride Centre
      • Amendment C142port – Review of Heritage Overlay 6
      • Amendment C122port – St Kilda Road South Precinct
      • Amendment C209port - Review of Heritage Overlay 7 and surrounds, (Interim Heritage Overlay)
      • Amendment C186port – Montague Commercial Precinct, Fishermans Bend, Permanent Heritage Controls
      • Amendment C203port Planning Scheme Review
      • Amendment C171port - St Kilda Marina
      • Amendment C161port Part 1 and 2 - Update amendment
    • Combustible cladding audits
    • Design and Development Awards
      • Go to Who we are
      • Your Mayor
      • Your councillors
      • Organisational structure
      • Council elections
      • Local members of parliament
    • Projects and works
    • Careers at the City of Port Phillip
      • Go to Council meetings
      • 2023 Meetings and Agendas
      • 2023 Council Meetings Timetable
      • Request to speak at a Council Meeting
      • Live Streaming of Council Meetings
      • Petitions and Joint Letters
      • 2022 Meetings and Agendas
      • 2021 Meetings and Agendas
      • 2020 Meetings and Agendas
      • 2019 Meetings and Agendas
      • 2018 Meetings and Agendas
      • 2017 Meetings and Agendas
      • Go to Council Plan and Budget
      • Previous Council Plans and Budgets
    • Divercity enews and local media
      • Go to Governance, performance and advocacy
      • Advocacy
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      • Councillor Governance
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      • State advocacy priorities
    • News and media
      • Go to Strategies, policies and plans
      • Child Safe Standards
      • Children's Services Policy
      • Customer Charter
      • Move, Connect, Live Strategy
      • Parking Management Policy
      • Places for People: Public Space Strategy
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      • Go to Tenders and public notices
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  • Contact us
  • Home
  • Council services
  • Pay / Apply / Report

Pay / Apply / Report

Find out about the broad range of services you can do online via My Port Phillip. You can apply for permits, make payments, request services and report issues.
I want to
  • find out about My Port Phillip
  • make a payment online now
  • report an issue or request service
  • Animal fines

    Fines are issued by animal management officers when an offence has been committed. Have your payment reference ready.
    Pay an animal fine
  • Animal registration - new

    Register your fur babies and pets to keep them safe and improve the services Council provides you.
    Register a new pet
  • Animal registration - renew

    Keep your pet registration renewed. Registration is due on 10 April each year. Have your payment reference number ready.
    Pay a pet renewal
  • Barking dog

    Constant barking usually means the dog is bored, lonely, frustrated or ill.
    Barking dog information
  • Dog attack

    We take every reported dog attack seriously. Anyone who has been involved in an attack should report it immediately to Council.
    Report a dog attack
  • Multiple animals

    You need a multiple animal permit if you have more animals than allowed in your home. You must login or register on My Port Phillip to apply.
    Apply for a multiple animal permit
  • General enquiries

    For all other enquries, from stray animals to pets on beaches and complaints about dog poo.
    Make a general animal enquiry
  • Business payments

    Pay all registrations, renewal and business transfer fees, and for business permits online. Have your payment reference number ready.
    Pay a business fee
  • Footpath trading

    Make use of the public footpaths for your business. You must login or register on My Port Phillip to apply.
    Apply for a Footpath Trading permit
  • Liquor licence

    Any person or organisation that intends to supply liquor in Victoria must apply for a licence. You must login or register on My Port Phillip to apply.
    Apply for a liquor licence
  • Permits - small business

    Before completing, you should do a Permit Self Assessment, located under Business in Port Phillip. All businesses can lodge one request for all required permits. You must login or register on My Port Phillip to apply.
    Lodge a business permit application
  • Real estate boards

    A permit is required to ensure your advertising sign is safely placed for people and motorists. You must login or register on My Port Phillip to apply.
    Apply for a Real Estate Board permit
  • Building Surveyors permits and applications

    Private Building Surveyors can lodge Section 30, Section 73 and Section 80 applications online. You must login or register on My Port Phillip to apply.
    Lodge a Section 30
  • Swimming pool and spa registration

    Private pool and spa owners need to register their pools and spas. This Government requirement help to improve safety. You must login or register on My Port Phillip to apply.
    Register your pool or spa
  • Storm water drainage

    Make a request to find the storm water drainage point, or legal point of discharge, for your property. You must login or register on My Port Phillip for this request.
    Find my discharge point
  • Pay your building permit

    Pay for your building permit application quickly and easily online. Have your payment reference number ready.
    Pay for a building permit
  • General enquiries

    Make a general enquiry including reporting non-compliance, advice on heritage, subdivisions and parking, and requests for application progress.
    Make a general building enquiry
  • Out of Hours

    Required when building works need to be undertaken outside Council's specified construction hours and days. You must login or register on My Port Phillip to apply.
    Apply for an Out of Hours permit
  • Road Closure

    When you need to wholly or partially close a road, street or lane. You must login or register on My Port Phillip to apply.
    Apply for a Road Closure permit
  • Road Opening

    For any works that involve making or reinstating a hole or excavation. You must login or register on My Port Phillip to apply.
    Apply for a Road Opening permit
  • Skip Bin

    Registered skip bin companies must obtain a permit before a bulk rubbish container is placed on a road or Council-owned land. You must login or register on My Port Phillip to apply.
    Apply for a Skip Bin permit
  • Street Occupation

    A street occupation, or hoarding, permit allows part or all of a footpath or road to be occupied. You must login or register on My Port Phillip to apply.
    Apply for a Street Occupation permit
  • Vehicle Crossing

    Allows either a temporary or permanent vehicle crossing to be constructed. You must login or register on My Port Phillip to apply.
    Apply for a Vehicle Crossing permit
  • Work Zone

    Provides dedicated parking for construction workers' vehicles during the period of building works. You must login or register on My Port Phillip to apply.
    Apply for a Work Zone permit
  • Payments

    You can pay for your construction permits quickly and easily online. Have your payment reference number ready.
    Pay for construction permits
  • Report an issue

    Report an issue with council buildings, facilities, libraries and public toilets
    Report an issue
  • Hire

    Look at the different options we have for venue hire.
    Find a venue
  • Food Act fine

    Pay your fine online. You'll need the ticket number on the fine notice.
    Pay a Food Act fine
  • Food contamination

    If you know of a business with contaminated food, it's important you report them to Council.
    Report food contamination
  • Food poisoning

    If you or someone you know has experienced food poisoning, you should report the business to Council.
    Report food poisoning
  • Food safety

    Let us know if you have experienced poor food hygiene, unclean premises or food poisoning.
    Report food safety issue
  • Footpath furniture

    Report any injuries resulting from the placement of footpath furniture.
    Report footpath furniture injury
  • Health

    Pay your health fine online. You'll need the ticket number on the fine notice.
    Pay a health fine
  • Home and Community Care

    Pay your Home and Community Care (HACC) invoices quickly and easily online.
    Pay a HACC invoice
  • Public hazards

    Notify us of issues to address in your area.
    Report a hazard
  • Tobacco Act fine

    If you need to pay a fine, have your payment reference number ready.
    Pay a tobacco fine
  • Local Laws fine

    Have your payment reference number ready to pay a Local Laws fine notice.
    Pay a Local Laws fine
  • Noise complaint

    From noisy neighbours to events and construction, you can report issues online here.
    Report noise complaint
  • Payments

    Quickly and easily pay a parking fine online.
    Pay parking fine
  • Payment plan

    Need a little more time or prefer to pay over a set time period?
    Request payment plan
  • Appeal a fine

    Submit an application to have your parking fine reviewed.
    Appeal a fine
  • Ticket machines

    Let us know about any parking ticket machine faults.
    Report ticket machine fault
  • Abandoned vehicles

    Council will investigate unregistered and abandoned vehicles located on Council land.
    Report abandoned vehicle
  • All about parking permits

    Find out everything you need to know about parking permits including eligibility, prices, and how to apply for or renew or permits.
    Find out more
  • Apply for a permit

    Find out the steps to apply for a parking permit quickly and easily online.
    Apply for a parking permit
  • Change of vehicle

    If you've got a new vehicle, it's important to update your parking permit details.
    Update my vehicle details
  • Payments

    Got an invoice? Pay for your permit or licence quickly and easily online.
    Pay for a parking permit
  • General enquiries

    From permit status and refund requests to policy questions.
    Make a general parking permit enquiry
  • Certificate of Compliance

    A formal certificate stating your proposed or existing use or development complies with the requirements of the planning scheme. You must login or register on My Port Phillip to apply.
    Apply for a Certificate of Compliance
  • Planning compliance infringement

    Pay a planning compliance fine online. You'll need the ticket number on the infringement notice.
    Pay planning compliance infringement
  • Apply for a review of a planning compliance infringement

    Request an internal review by completing the application form below.
    Apply for a review
  • Confirmation letter

    When you require a written response on a specific planning permit enquiry. You must login or register on My Port Phillip to apply.
    Request a confirmation letter
  • Demolition (S29A)

    Planning consent may be required before a building permit for demolition is issued. You must login or register on My Port Phillip to apply.
    Apply for S29A
  • Object or support applications

    This process used to be known as objecting or supporting an advertised planning application.
    Object or support an applications
  • Pay your planning permit

    Pay for your planning permit application quickly and easily online. Have your payment reference number ready.
    Pay for a planning permit
  • General enquiries

    Make a general enquiry including reporting non-compliance, advice on heritage, subdivisions and parking, and requests for application progress.
    Make a general planning enquiry
  • Property or land certificates

    Request property or land information certificates to help when buying or planning. You must login or register on My Port Phillip to apply.
    Request property and land certificates
  • Building file search

    Building plans can help you when proposing to make alterations or additions to a building. You must login or register on My Port Phillip to apply.
    Request a building file search
  • Planning file search

    Find what permit restrictions apply to a property, as well as endorsed plans and documents. You must login or register on My Port Phillip to apply.
    Request a planning file search
  • Rates and valuations

    Find out everything you need to know about rates and valuations in the City of Port Phillip
    Find out more
  • Payments

    Quickly and easily pay your rates online. You'll need you Assessment Number or Notice with you.
    Pay my rates
  • Concessions and hardship support

    Find out about pensioner rebates, concession and what support is available if you’re having trouble paying your rates
    Concessions and hardship support
  • Register for eNotices

    Ditch the paper and get your notices delivered electronically
    Register
  • Infrastructure issues and requests

    Report issues with roads, footpaths, laneways, drainage, public lighting and other council infrastructure
    Report an issue
  • Report an issue

    Report an issue or make an enquiry about trees, parks, playgrounds, overgrown vegetation and public spaces
    Report an issue
  • Beaches and streets

    Keeping our streets and beaches clean is a responsibility shared by everyone in the City. Let us know if an area needs cleaning.
    Request beach or street cleaning
  • Dumped rubbish

    Notify Council if you have discovered dumped rubbish within our City.
    Report dumped rubbish
  • Graffiti

    Graffiti is any writing or images applied to property without permission. We remove graffiti from residential homes, commercial businesses and Council assets.
    Request graffiti removal
  • Hard and green waste

    Request the collection of larger items and green waste which cannot go in your bins. If your items are still useful, try donating or selling them online before you book a collection.
    Book a hard and green waste collection
  • Public rubbish bins

    If you notice a public rubbish bin is full, you can let Council know. Please allow two days for Council to action requests.
    Request street bin collection
  • Rubbish bins

    You can have your damaged rubbish bin repaired or replaced.
    Request a new rubbish bin
  • Rubbish collection issues

    Sometimes there will be issues with rubbish collection. If you've experienced any, please let Council know so we can help.
    Report a rubbish collection issue
  • General enquries

    Have you checked the Waste, Recycling and Cleaning services pages? The information contained in this section may answer your question.
    Make a general waste enquiry
  • Update your name or address

    It's important your address is up-to-date so Council can keep you informed and get in contact.
    Update your address
  • Markets and festivals

    • South Melbourne Market
    • St Kilda Esplanade Market
    • St Kilda Festival
    • St Kilda Film Festival
    • https://whatsonstkilda.com/
  • Port Phillip Council

    • Careers
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    • Your councillors
  • Get in contact

    • Contact us
    • Customer service counters
    • Online services
    • Non-council city services
    • Complaints resolution
  • Top tasks

    • Card fees
    • Parking permits
    • Planning and building
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Council respectfully acknowledges the Traditional Owners of this land, the people of the Kulin Nations. We pay our respect to their Elders, past and present. We acknowledge and uphold their continuing relationship to this land.