Your rates notice and how to get a copy
We send out rates notices in August each year with our rates brochure (PDF 2.9 MB), which is a snapshot of rates for the year and how they will be used.
Get a copy of your rates notice
Save paper, and access your notices online at anytime, anywhere. Use the eNotice code (at the top of your rates notice) and an email address to register for rates eNotices. Once registered, log in to download copies of your Rates notice.
If you do not have an eNotice account, you can apply for a copy of your rates notice. You can apply for the current year and back to 5 years ago only. We don't charge for a copy of the current year's notice. We charge $13.90 per notice (plus a card surcharge fee) for previous years. You must prove that you are/were the property owner for that year by completing the online application. You can order this through your My Port Phillip account or as a guest user via the below.
What’s included on your rates notice
Your rates notice includes property valuations, rates and charges.
Property valuation amounts
You will see 3 valuations on your notice:
- Site Value (SV) – the market value of the land (only). This is used by the State Revenue Office to calculate land tax.
- Capital Improved Value (CIV) – the market value of the land, plus buildings and other improvements. The CIV is the approximate amount you could expect to sell your property for on the open market. We use this value to calculate your rates.
- Net Annual Value (NAV) – prescribed or current value of the property’s net annual rent.
Find out more by visiting property valuations and your rates.
Rates and charges
General rates
The Capital Improved Value (CIV) of your property divided by the rate in the dollar for your type of property.
Waste charges for services
The cost of delivering waste management services is now separate from general rates.
In 2025/26 all rateable properties will have a waste charge of $230.30 to fund kerbside collection and hard and green waste services. The increase in the charge this year is due to a 22 per cent rise in the cost of the state landfill levy.
Single-unit dwellings will also have a charge of $77 for the convenience of having their own kerbside Food and Organic Waste (FOGO) bin.
If you have asked for a larger size bin you will see a charge on your notice. Find out about bin sizes and costs.
Rates cap
The rates cap does not mean that your rates will go up by the rates cap amount. Your rates bill may go up by more or less. It could also go down. Your bill depends on the change in the value of your property and the type of property you own. Find out more at property valuations and your rates.
Emergency Services and Volunteers Fund increase
The Emergency Services and Volunteers Fund (ESVF) replaced the Fire Services Property Levy on 1 July 2025.
This new levy will be collected by all councils and included in rates notices.
This is a State Government tax/charge, NOT a council-imposed fee.
For 2025/26, the Victorian Government is using the levy to raise approximately $37.7 million from Port Phillip ratepayers. This is a sharp 57 per cent increase from $24 million in 2024/25. Changes include:
- a 3 per cent increase to the fixed component of the levy
- a 64 per cent increase to the variable component for industrial properties
- a 100 per cent increase to the variable component for residential and commercial properties.
The result is:
- A $500,000 apartment will see its levy rise from $175.50 to $222.50, a $47.00 or 27 per cent increase.
- A $1.7 million detached house will see its levy rise from $279.90 to $430.10, a $150.20 or 54 per cent increase.
Got questions?
Contact the Victorian Government:
Tel: 1300 819 033
General Enquiries:State Revenue Office
Eligible CFA or SES volunteers may be eligible for a rebate. Visit Service Victoria to find out more.
Rebates and other charges
Waste charge for non-rateable properties
A $500 annual waste charge applies to non-rateable properties using our waste management services.
This charge covers the full cost of waste and cleaning services, including street cleaning and litter bin collections.
240 litre waste bin service charge
If you have opted for the larger, 240-litre waste bin, you'll see a charge of $290. This charge also applies if you have a second 120-litre waste bin.
This charge reflects the higher cost of waste that goes to landfill. It supports the objectives in our Waste Strategy to change behaviour to recycle more and send less to landfill.
You can get a free upgrade to a 240-litre recycling bin to help. This option is included in your default waste charge.
80 litre waste bin rebate
Is yours a low-waste household? You can get an $82 rebate by switching to the 80-litre bin from the standard 120-litre bin.
Private waste collection rebate (residential)
Some residential developments use a private waste collection service. This is usually because our trucks cannot access the development due to narrow streets. A $89 rebate applies in these situations.
The amount is a partial rebate of the waste charge. Residents of these properties have access to our bookable hard and green waste collection and disposal service.
Paying your rates
You can pay your rates once a year or in instalments. Payment options include phone, online, BPAY, or in person.
Pay your rates.
Find out how we support ratepayers who find it hard to pay on time.
Rates concessions and hardship relief.
For businesses in Port Phillip, we run support programs.
Contact us
Our Rates Team is here to help with questions about the rates notice.
Send us a message on My Port Phillip
Phone: 03 9209 6777