Step 3: Waiting for your applications to be assessed

Once your application is received, Council will advise the expected timelines to assess your application.

A team member from each relevant Council department will be assigned to your application.

The Business Concierge may contact you directly, or team members from the other departments and will:

  • Advise the expected timelines to assess your application
  • Confirm the final fees and payment details
  • Request further information (if required).

Permit payments

There are standard fees that apply to all permit types. The details of your application will determine the exact fees and charges. 

Assessment information

Permit application contacts

Permit type Phone Email
Planning 03 9209 6424 planhelp@portphillip.vic.gov.au
Building 03 9209 6253 helpbuilding@portphillip.vic.gov.au
Environmental Health 03 9209 6292 healthservicesunit@portphillip.vic.gov.au
Footpath Trading 03 9209 6844 footpathtrading@portphillip.vic.gov.au

In person

Visit the Planning & Building Counter at St Kilda Town Hall during opening hours (8:30 am to 5 pm, Monday to Friday).

Business Concierge

You can contact the Business Concierge service by phone 03 9209 6777 or send us a message on My Port Phillip to assist you with following up on the process of your application.