Using My Port Phillip

Apply for permits, make payments, request services and report issues via My Port Philip our online service portal. Register to get access to all services and to make it easier to get help from us.
I want to

    Want to apply online for permits, certificates or notices? Start by becoming a registered user of My Port Phillip then link your address to finalise your account to enable online invoicing and payments. If you’re having trouble, please see our video and FAQs below or contact us and we’ll help you.

    About My Port Phillip

    My Port Phillip is our online self-service portal. You can easily manage your account, securely on any device, when it suits you.

    You can browse all our self-service options on the Pay / Apply / Report page.

    Register

    Registering on My Port Phillip is quick and easy. Registered users can access all our online services. You can easily make and track all your requests, payments and applications and keep your personal details up to date.
    Register

    Login

    Already registered? You can login here.
    Login

    Guest

    You can enter My Port Phillip as a guest. While you don’t get access to all our online services such as permit applications, you can still make a request or complaint, pay a fine or register your pet.
    Enter as guest user

    Need help with My Port Phillip

    If you’re having trouble check out our help video or the FAQs below. Otherwise get in touch and we’ll help you.

    Online: Send us a direct message

    Phone: 03 9209 6777

    Your privacy

    When you register for My Port Phillip, you will need to give us some personal data like your name, address and email address. The data you share is stored in secure Australian-based servers with strong security measures in place. 

    You can find out more about our approach to privacy by visiting the Privacy Policy page.

    Your questions answered