Service changes this holiday season
Published 18 December 2025

With the upcoming public holidays, there are some minor changes to our services.
Changes to waste and recycling services
This Christmas, kerbside waste collections will change during Christmas week:
- There will be no kerbside waste collections on Christmas Day (25 December).
- Collections will resume on Boxing Day (26 December) and will move forward by one day. Friday’s collection will occur on Saturday 27 December.
- There will be no Hard and Green waste collections on Christmas Day, 25 December.
- The Port Phillip Resource Recovery Centre will be closed on the public holidays: 25 December, 26 December and 1 January 2026.
Changes to service desk operating hours
During the upcoming festive season, please note the adjusted operating hours.
Contact Centre
- Open: Normal hours (8.30 am to 5 pm) except public holidays
- Closed: December 25, 26 and January 1
- Our after-hours call centre will be handling urgent calls and escalations over the public holidays.
St Kilda Town Hall (SKTH)
- December 24 to January 2: Open 8.30 am to 4 pm (closing one hour earlier)
- Closed: December 25, 26 and January 1
- Normal hours resume: Monday, January 5 (8.30 am to 5 pm)
Port Melbourne Town Hall (PMTH)
- December 24: Open 10 am to 1 pm
- Closed: December 25 – January 2
- Normal hours resume: Monday January 5 (10 am to 5 pm)
Detailed Schedule
| Date | Contact Centre | St Kilda | Port Melbourne |
|---|---|---|---|
| Date | Contact Centre | St Kilda | Port Melbourne |
| Monday 22 December | 8:30 am to 5 pm | 8:30 am to 5 pm | 10 am to 4 pm |
| Tuesday 23 December | 8:30 am to 5 pm | 8:30 am to 5 pm | 10 am to 4 pm |
| Wednesday 24 December | 8:30 am to 5 pm | 8:30 am to 4 pm | 10 am to 1 pm |
| Thursday 25 December | Public holiday | Public holiday | Public holiday |
| Friday 26 December | Public holiday | Public holiday | Public holiday |
| Monday 29 December | 8:30 am to 5 pm | 8:30 am to 4 pm | Closed |
| Tuesday 30 December | 8:30 am to 5 pm | 8:30 am to 4 pm | Closed |
| Wednesday 31 December | 8:30 am to 5 pm | 8:30 am to 4 pm | Closed |
| Thursday 1 January | Public holiday | Public holiday | Closed |
| Friday 2 January | 8:30 am to 5 pm | 8:30 am to 4 pm | Closed |