E-scooter

There's an exciting new mode of transport in the City of Port Phillip. We’ve signed agreements with Lime and Neuron to trial electronic scooter hire as an accessible, eco-friendly and cost-effective way to travel.

City of Port Phillip has signed up to the Victorian Government trial in partnership City of Yarra and City of Melbourne, with 500 boldly branded e-scooters distributed across each city for use on bicycle lanes, bicycle paths, shared paths and roads. E-scooters will be contained to these metro areas through the use of geofencing and a 20km/h speed limit will apply.

E-scooter riders should behave the same way as bicycle riders and slow down to give way to pedestrians. There will be special 'no go' and 'go slow' zones where speed limits are restricted in high-traffic shared areas. E-scooters are not permitted on footpaths and roads where there is a speed limit above 50km/h.

The City of Ballarat is also participating in the trial.

Basic e-scooter rules

  • Wear a helmet
  • Ride nicely. Give people space
  • Travel at a safe speed for the environment
  • Be respectful to pedestrians and other path users
  • Ride to the conditions
  • Consider others when parking
  • No passengers

The riding of commercial e-scooters is limited to trial areas approved by the Victorian Government. There are specific guidelines for the trial and use of e-scooters including:

  • Commercial operators must have an agreement with participating councils for commercial shared e-scooters only
  • E-scooters are limited to low-speed roads (up to and including 50km/h), bicycle lanes, bicycle paths, separated and shared paths (on the bicycle side, if specified)
  • E-scooters are not permitted on footpaths (other than shared paths)
  • E-scooters must have a maximum speed of, and not travel in excess of 20km/h
  • E-scooter riders will be subject to blood alcohol content and drug use restrictions applying to other motorists under the Road Safety Act 1986.
  • E-scooter riders must be at least 18 years of age
  • E-scooters are generally treated in the same way as bicycles in relation to brakes, warning device (bell), lights and reflectors

A full list of the road rules for the trial and related penalties can be found on Vic Roads - e-scooter trials.

Report an issue

Lime and Neuron are responsible for all aspects of their operations.

Any issues can be reported directly, 24 hours a day.

Lime (green) service and operations centre details are:

Phone: 1800 861 305
Email: support-au@li.me
Website: Lime requests

Neuron Mobility (orange) services and operation centre details are:

Phone: 03 4517 6860
Email: melbournesupport@neuron.sg
Website: Neuron contact

 

Frequently asked questions (FAQs)

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