Vehicle blocking your driveway
If a vehicle is blocking your driveway, it may be possible to have it towed away. To make a report, please contact us.
Clearway Tow Away Zones
Parts of these streets are Clearway Tow-Away Zones:
- Barkly Street
- Princes Street
- Alma Road
- Grey Street
- Inkerman Street
- Dandenong Rd
- Ormond Esplanade
- Marine Parade
- Beaconsfield Parade
- Hotham Street
- Punt Road
- High Street
- Union Street
If a vehicle is left standing on a Clearway Tow-Away Zone, it may be towed away.
To request more information or give us feedback about Clearway Tow Away Zones, contact us through Online Services.
Claiming a towed vehicle
Vehicles that have been towed by Council for the above reasons will be transported to Nationwide Towing:
Phone: 134 869
Address: 34 Cromwell St Collingwood, (near the corner of Langridge St)
- Monday to Friday: 6.30 am to 9 pm
- Saturdays: 8 am to 1 pm
- Closed Sunday and Public Holidays
Towed vehicles will not be released until the tow release and storage fee is paid. Fees (as of 1 July 2019) are:
- towing release fee: $440
- storage fees: $19.50 per business day (if a vehicle is not collected from the impound yard in Collingwood after 48 hours).
A total release fee of $770 will apply if a towed vehicle is not collected from the City Pound and subsequently transferred to an alternative location after seven days.
Grounds for contesting a fee refund
Only in exceptional circumstances and with supporting documentation will the City of Port Phillip consider refunding a tow or impound fee.
We consider 'exceptional circumstances' to be unforeseen circumstances outside of a person's control that would reasonably prevent them from ensuring their vehicle was legally parked, such as a medical emergency or a vehicle breakdown.
A medical emergency would be considered as a serious and unexpected situation involving illness or injury and requiring immediate action.
If an emergency has occurred then an official letter from the hospital or treating doctor confirming that the driver was involved in a medical emergency at the time the vehicle was towed and the reason(s) as to why they could not leave to move the vehicle.
If your vehicle has a mechanical breakdown, then a roadside assistance or mechanic's invoice, detailing the work performed, date and time, will be required.
The need for supporting documents that are verifiable is consistent for all applicants, and we do not accept statutory declarations.
Once all supporting information and documentation is received it will be assessed and you will be contacted in due course with an outcome.
To check if your vehicle has been towed from a clearway, click on the link below (please make sure you know your vehicle registration):