Community service parking permit

The permit allows an approved not-for-profit Community Service Organisation to provide official duty visists, by private vehicle, to a residential property within the City of Port Phillip.

Permits will not be issued or be valid for the purpose of all day parking in the vicinity of the Organisations' office.

Parking Policy update

Council endorsed a new Parking Management Policy on 19 February 2020. The new Community Non-Profit Parking Permit will replace the:

  • Community Service Parking Permits
  • Agency Parking Permits
  • Community Organisation Parking Permits
  • Disabled Persons Parking Permits (for organisations).

The Disabled Persons Parking Permit (for individuals) will be renamed Disability Parking Permit.

Although most changes will come into effect 1 July 2021 or 1 July 2025, the new Policy with full details of the changes being made is available for download now.

Types of Permits

Council may issue the following permits:

  • Community Service Permit (COMM) - issued to individuals at an organisation that are required to attend a residents' premises. Please note, this is a vehicle registration-based permit that must be displayed on the vehicle windscreen.
  • Agency Permit - issued to individuals at approved organisations that are required to transport a resident throughout the municipality.
  • Organisation Disability Parking Permits - issued to organisations that are required to transport residents with a disability. Please also see the Disabled Persons Parking Scheme.

Apply for or renew a Community Service Permit

Applications for a Community Service Permit must come from the Organisation's CEO, Manager or a senior executive. The written application request or request for renewal must include:

  • the organisations official letterhead
  • an outline why the permit is required
  • the registration details of the vehicle that will use the permit
  • the name of the person that will use the permit and their role within the organisation
  • the permits weekly frequency of use.

When renewing, the request should be made at least 14 days prior to the permit expiry date to ensure continuous coverage.

Apply: Apply or renew online for a Community Service Permit

Coverage provided by the Permit

Vehicles displaying a valid community service permit are:

  • authorised to park in a Permit Zone
  • exempt from timed restrictions that are 30 minutes or longer, when the vehicle is parked in front of or along the side of a residential property
  • exempt from paying the fee in paid parking locations when the vehicle is parked in front of or along the side of a residential property

Permits do not exempt drivers from Clearways and No Stopping areas.

Permits are not valid if the vehicle is parked in front of or along the side of a non-residential property, including:

  • commercial
  • retail
  • industrial
  • community land uses
  • off street car parks.

Council defines a Residential property as being a property that is used 100 per cent for residential purposes. Properties that have a mixed use, such as apartments on upper floors and a café, shop or business on ground floor, are not considered residential under the parking permit policy.

How to display the Permit

The permit must be clearly displayed on the lower passenger side of the front windscreen with all permit details clearly visible.

If permits are not displayed correctly, they may not be visible to the parking enforcement officers and this may lead to the vehicle receiving a parking infringement notice.

Parking infringement notices may not be withdrawn if a permit is not correctly displayed.

Permits do not exempt drivers from Clearways, No Stopping areas or Loading Zones

Permits must not be used for business parking purposes.

Permits must not be copied, reproduced or tampered with.

If a Council identifies a case of parking permit misuse, the matter may be referred to Victoria Police for investigation as a criminal offence.

How long is the Permit issued for?

Permits are issued for a maximum period of 12 months.

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