Permits will not be issued or be valid for the purpose of parking in the area surrounding the organisations' office.

Apply for or re-apply for an existing permit

Applications for a Community Service Permit must come from the Organisation's CEO, Manager or a senior executive. The written application request or request for renewal must include:

  • the organisations official letterhead
  • an outline why the permit is required
  • the registration details of the vehicle that will use the permit
  • the name of the person that will use the permit and their role within the organisation
  • the permits weekly frequency of use including days and times care or services is provided

Follow these steps to apply online:

  1. Register an account for the organisation
  2. Select apply for a permit
  3. Select ‘Community Service Parking Permit’ from the options
  4. Enter the organisation address if your office is located in City of Port Phillip (if your organisation is not in CoPP, please see below)
  5. Add the vehicle registration details
  6. Click lodge and accept the terms and conditions
  7. Provide the required information and identification - attach the vehicle registration document (this can simply be the details for the specific employees vehicle, or fleet vehicle details) AND attach the general community service parking permit request from your organisation.
  8. Select ‘Other people’ – if this permit is for an employees personal vehicle, please add their name and minimum details here
  9. Finalise and lodge

How do I renew a Community Service parking permit in My Port Phillip?

Permit holders will be emailed or mailed a reminder 3 weeks prior to expiry and the organisation will then need to reapply through My Port Phillip.

How do we apply for Community Service parking permits if our organisation is not located in My Port Phillip?

For details on how to lodge your application if the organisation does not have an office in the City of Port Phillip, please email ppa@portphillip.vic.gov.au

Coverage provided by the Permit

Vehicles displaying a valid community service permit are:

  • authorised to park in a Permit Zone
  • exempt from timed restrictions that are 30 minutes or longer, when the vehicle is parked in front of or along the side of a residential property
  • exempt from paying the fee in paid parking locations when the vehicle is parked in front of or along the side of a residential property

Permits do not exempt drivers from Clearways and No Stopping areas.

Permits are not valid if the vehicle is parked in front of or along the side of a non-residential property, including:

  • commercial
  • retail
  • industrial
  • community land uses
  • off street car parks.

Council defines a Residential property as being a property that is used 100 per cent for residential purposes. Properties that have a mixed use, such as apartments on upper floors and a café, shop or business on ground floor, are not considered residential under the parking permit policy.

How to display the Permit

The permit must be clearly displayed on the lower passenger side of the front windscreen with all permit details clearly visible.

Parking permits must be correctly displayed and must not be copied, reproduced or tampered with. If permits are not displayed correctly, they may not be visible to the parking enforcement officers and this may lead to the vehicle receiving a parking infringement notice.

Permits must not be used for business parking purposes. Permits are not valid in the vicinity of the organisations workplace. If the permit lists the location of the workplace, the permit is not valid in this area.

If a Council identifies a case of parking permit misuse, the matter may be referred to Victoria Police for investigation as a criminal offence.

How long is the Permit issued for

Permits are issued for a maximum period of 12 months.

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