Using My Port Phillip
From 3 pm Monday 29 April, our online services My Port Phillip will be unavailable due to scheduled maintenance. We expect My Port Phillip will available again from 8.30 am on Tuesday 30 April. If you need our assistance during this time, please give our customer service team a call on 03 9209 6777.
Want to apply online for permits, certificates or notices? Start by becoming a registered user of My Port Phillip then link your address to finalise your account to enable online invoicing and payments. If you’re having trouble, please see our video and FAQs below or contact us and we’ll help you.
About My Port Phillip
My Port Phillip is our online self-service portal. You can easily manage your account, securely on any device, when it suits you.
You can browse all our self-service options on the Pay / Apply / Report page.
Need help with My Port Phillip
If you’re having trouble check out our help video or the FAQs below. Otherwise get in touch and we’ll help you.
Online: Send us a direct message
Phone: 03 9209 6777
Your privacy
When you register for My Port Phillip, you will need to give us some personal data like your name, address and email address. The data you share is stored in secure Australian-based servers with strong security measures in place.
You can find out more about our approach to privacy by visiting the Privacy Policy page.