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Make a general planning enquiry
Request property and land certificates
Request property or land information certificates to help when buying or planning.
Request a building file search
Building plans can help you when proposing to make alterations or additions to a building.
Request a planning file search
Find what permit restrictions apply to a property, as well as endorsed plans and documents.
Request a previous rates notice
Only Rate Notices for previous five years are available and you must have photo ID to verify ownership.
Pay my rates
Quickly and easily pay your rates online. You'll need you Assessment Number or Notice with you.
Apply Rates Hardship Assistance
Request tree maintenance
Help with tree maintenance including pruning, removal and planting. You can also report any damage.
Request beach or street cleaning
Keeping our streets and beaches clean is a responsibility shared. Let us know if an area needs cleaning.
Report dumped rubbish
Notify Council if you have discovered dumped rubbish within our City.
Request graffiti removal
Graffiti is any writing or images applied to property without permission.
Request rubbish collection
Request the collection of larger items and green waste which cannot go in your bins.
Request street bin collection
If you notice a pubic rubbish bin is full, you can let Council know.
Request a new rubbish bin
You can have your damaged rubbish bin repaired or replaced.
Report a rubbish collection issue
Sometimes there will be issues with rubbish collection.
Make a general waste enquiry
Have you checked the Waste, Recycling and Cleaning services pages? The information contained may answer questions.
Update your address
It's important your address is up-to-date so Council can keep you informed and get in contact.
Pay a health fine
Pay your health fine online. You'll need the ticket number on the fine notice.
Pay for a construction permit
You can pay for your construction permits quickly and easily online.
Apply for S29A
Planning consent may be required before a building permit for demolition is issued.
Pay an animal fine
A fine will be issued if an animal management officer believes an offence has been committed.
Betty Day Community Centre
67 Argyle Street, St Kilda 3182Close to public transport and located in a residential area with an early childhood education and care centre next door.
Koolin-ngal Family Centre
400 Clarendon Street, South Melbourne 3205 (entry from Napier Street)The Koolin-ngal Family Centre, a beautiful vintage 1920s former school, has been transformed into a modern and vibrant family, youth and children’s hub.
Fishermans Bend Community Centre
Corner Dunstan Parade and Centre Avenue, Garden City 3207Built in 1943 and the only community centre at that time in Port Melbourne, it has been home to a kindergarten, infant welfare centre, children’s library and sporting clubs. Today it's home to many different groups, and provides a great location for community events, sports and family gatherings.