Our ASSIST customer service counters at St Kilda Town Hall and Port Melbourne Town have re-opened. See the Customer service counters section for details.

You can also contact us via:

Phone: ASSIST 03 9209 6777
Online services
Snap Send Solve
Facebook: @cityofportphillip
Twitter: @cityportphillip

Adventure playgrounds

South Melbourne (Skinners) and St Kilda adventure playgrounds are open daily as part of a trial of opening the adventure playgrounds as public play spaces .

This will provide children and families in the South Melbourne and St Kilda areas with an additional play spaces to enjoy.

Entry to the adventure playgrounds is in line with current Victorian Government restrictions. The adventure playground sites will not be staffed.

Please see Adventure playgrounds for full details of this trial and conditions of entry.

Arts and culture

The COVID-19 outbreak is causing significant disruption to the activities of local arts and the broader community. This includes grants and programs. Please visit Arts and Creative Industries COVID-19 or Arts and Culture for full details.

Australian citizenship ceremonies

Find the latest updates at Australian Citizenship.

Beaches

There are no restrictions on visiting our beaches.

Parks Victoria manages on-water activities in Port Phillip Bay. For details on what recreational activities are permitted under the current restrictions in Victoria, please visit the Victorian Government Department of Health and Human Services (DHHS).

Please visit the Parks Victoria COVID-19 page for the most up-to-date information about access to St Kilda Pier and visiting the little penguins' colony at St Kilda.

Carlisle Street Arts Space

Carlisle Street Arts Space is currently closed.

Child care facilities

Childcare and kindergarten has re-opened. When we have sufficient staff, we doing drop off and pick up outdoors.

Masks are required to be worn:

  • by families at drop off and pick up, if entering a centre
  • by staff when in shared office space
  • by staff in planning rooms and when moving through a centre and other areas not working with children.

If you have any questions you should contact your childcare centre directly.

Children's Services waiting list

The Children’s Services Wait List procedure for Council and community-managed child care services has been changed to include the Priority of Access Guidelines. These guidelines are part of the Australian Government’s Early Childhood Education and Care Relief Package, with Council changes in place for the duration of the Package.

For more information, visit applying for childcare.

Community facilities

Council-managed and bookable community facilities have re-opened.

Council meetings

In-person public attendance at Council meetings re-commenced Wednesday 17 November. Visitors to St Kilda Town Hall must be double vaccinated and provide evidence when checking in. As we have strict capacity limits, it is essential that you pre-register your attendance via our 'Request to speak at a Council meeting' webpage. We will also continue to livestream the meetings if you'd prefer to be involved from the comfort of your home. Live streams are available to watch via webcast.portphillip.vic.gov.au and Facebook.

We continue to value the community contribution to our Council meetings and encourage anyone wishing to participate to submit statements and questions via our website by 4 pm on meeting day.

Please visit the Council meetings page for more information.

Customer service counters

Our ASSIST customer service counters have re-opened. Port Melbourne is on reduced hours.

Please note that South Melbourne Town Hall remains closed until further notice, due to building maintenance work.

Immunisation sessions

Immunisations are continuing, with some changes to venues to meet physical distancing requirements.

All immunisation sessions are operating from either the St Kilda Town Hall Auditorium or South Melbourne Community Centre.

Libraries

Port Phillip library branches are re-opening. Visit the Port Phillip Library Service website for details.

Library online

You can access ebooks, movies, audiobooks, music and much more via library apps.

Maternal and child health centres

Please refer to our maternal and child health centres page for details or to make an appointment.

Markets

Visitors are reminded that physical distancing requirements must be observed at all times.

Face masks must be worn, unless you have an exemption.

South Melbourne Market

The market is once again operating with all stalls open.

If you cannot make it to the Market, you can continue to support small businesses by shopping online with SMM Direct.

For the latest news, check the South Melbourne Market COVID-19 updates and South Melbourne Market on Facebook.

Farmers' markets

For the latest news updates or changes to your local markets' availability, opening hours and conditions, please refer to:

St Kilda Esplanade Market

The weekly Sunday St Kilda Esplanade Market has started again.

Check the St Kilda Esplanade Market website or the Market's Facebook page for the latest updates.

Meal services - delivered and cafes

Meals services continue to operate but may be subject to closures or changes, pending government announcements.

Parking

Parking officers are enforcing parking restrictions throughout the municipality.

Availability and turnover of parking spaces is essential to the recovery of our city so businesses and visitors can find available parking.

Please remember to pay for parking as shown on the relevant signs, and please be considerate of other drivers by leaving when your allocated parking time has expired.

Please see our Parking page for more information about parking restrictions.

Parks and playgrounds

You can visit all our parks and playgrounds.

Social gatherings are permitted outdoors. Check the Victorian Government website for details on any restrictions to numbers.

Playgrounds

Playgrounds have QR codes for checking in. You should check-in everywhere, every time.

Outdoor fitness statements and skate parks

Outdoor fitness stations, skate parks and basketball courts have reopened. Use the QR code to check-in when you visit, everywhere, every time.

Social support

Social support programs and guided heritage walks are suspended until further notice, including Linking Neighbours and those based at the Cora Graves Centre. We will be maintaining social connection by calling those who would normally be attending social support programs.

Waste Services update

The impacts of COVID-19 continue to change on a daily basis, and Council and Council's contractors are not exempt from its impact. In the event that frontline staff are impacted, service delays may occur.

We are monitoring the situation on a daily basis, and ask residents to please be patient should any delays occur in waste-related collections.

If you experience any service delays, please feel free to lodge an online request through My Port Phillip, or call our ASSIST team on 03 9209 6777.

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