Events, services and program changes

We are mindful of the current public health situation and have changed how we deliver Council-run events, services and facilities to help limit the impact of COVID-19.

You can still contact us via:

Self-service: Online Services
Phone: ASSIST 03 9209 6777
Facebook: @cityofportphillip
Twitter: @cityportphillip

Adventure playgrounds

South Melbourne (Skinners) Adventure Playground and St Kilda Adventure Playground have reopened to currently-registered users at this stage in line with Victorian Government capacity requierments. Wider access will be introduced once Victorian Government COVID-19 restrictions ease further.

If you are a registered member and would like to book a time to visit an adventure playground, please contact the team leader at the playground to discuss.

Arts and culture

The COVID-19 outbreak is causing significant disruption to the activities of local arts and the broader community. This includes grants and programs. Please visit Arts and Creative Industries COVID-19 or Arts and Culture for full details.

Australian Citizenship ceremonies

Face-to-face Australian Citizenship ceremonies have been cancelled until further notice. As an alternative the Department of Home Affairs is undertaking virtual ceremonies via video link as a temporary replacement.

Beaches

You can visit Port Phillip beaches to exercise or socialise, provided that this is within 25 kilometres of your home and physical distancing is observed by keeping at least 1.5 metres between yourself and other people at all times.

You can also access the beaches as a thoroughfare, such as for a run or walking a dog, provided that physical distancing requirements are observed.

The latest advice from the Victorian Government directs that you can see friends and family outdoors in a public place in a group of up to 10 people. 

Parks Victoria manage on-water activities in Port Phillip Bay. Please visit the Victorian Government Department of Health and Human Services (DHHS) website for details on what recreational activities are permitted under the current restrictions in Victoria.

The St Kilda Pier is open, however the penguin viewing platform remains closed until further notice. Please visit Parks Victoria’s COVID-19 page for more information.

Life saving clubs are closed and beach patrols have finished for the season. Life Saving Victoria advises people not to go swimming at this time. If you choose to go swimming, you do so at your own risk.

Carlisle Street Arts Space

Carlisle Street Arts Space remains closed to the public until further notice. All art and heritage programs are cancelled as well.

Child care facilities

Council-owned child care centres continue to operate.

The Children’s Services Wait List procedure for Council and community managed child care services has been changed to include the Priority of Access Guidelines. These guidelines are part of the Australian Government’s Early Childhood Education and Care Relief Package, with Council changes in place for the duration of the Package.

For more information, visit applying for childcare.

Community facilities

All Council-managed and bookable community facilities, including town hall auditoriums, will remain closed until further notice, pending further advice from the Victorian Government.

Refunds will be provided for events and programs cancelled within this timeframe.

Council meetings

Due to Australian Government COVID-19 restrictions, the Local Government Act 2020 has been revised to allow Councillors to participate in meetings by electronic means. This means that Councillors will be accessing electronic (virtual) meeting rooms to participate in the meeting via a software platform called WebEx Meetings are being livestreamed through our website and Facebook.

We continue to value the community contribution to our Council meetings and encourage anyone wishing to participate to submit statements and questions via our website by 4 pm on meeting day.

Please visit the Council meetings page for more information.

Customer service counters

The St Kilda Town Hall customer service counter has reopened from 9.30 am to 4 pm Monday to Friday.

When visiting the ASSIST customer service desk at St Kilda Town Hall, there are COVID-safe requirements you will need to follow to keep everyone safe.

Do not visit the town hall if you are feeling unwell or are waiting for the results of a COVID-19 test.

When entering the town hall:

  • Keep your face mask on throughout your visit.
  • Use hand sanitiser at the entry to the building.
  • Sign in so we have a record of your visit. This is a condition of entry for COVID-safe records.
  • Note the capacity limit. We can have a maximum of 10 customers inside the town hall customer service area at one time.
  • Maintain 1.5 metres physical distance between yourself and others at all times, both when queuing and at the counter.

The customer service counter at Port Melbourne Town Hall remains closed for now.

South Melbourne Town Hall is closed until further notice.

Immunisation sessions

Immunisations are continuing, with some changes to venues to meet physical distancing requirements.

All immunisation sessions are operating from either the St Kilda Town Hall Auditorium or South Melbourne Community Centre.

Libraries

The Click and Collect service has resumed as of Monday 21 September. This service is offered at our St Kilda, Port Melbourne and Albert Park library branches. Monday to Friday from 10 am to 5 pm.

From Monday 9 November, we will be offering onsite collection browsing and borrowing, along with wireless printing and scanning facilities. (For 20 people in timed one-hour sessions, special conditions will apply). Initially this service will be available at our Port Melbourne and St Kilda branches. We will also be re-instating public WIFI access at all library locations, providing the community with valued access to the internet via personal devices. This new service will be operating Monday to Friday, 10 am to 5 pm.

St Kilda library will continue to offer Click and Collect alongside limited access to onsite services.

Our Albert Park library will be offering our existing Click and Collect service, while much needed renovations continue onsite.

The Emerald Hill and Middle Park libraries will remain closed the public for the time being, but you are welcome to return borrowed items to these locations using the external book chutes.

Item returns are available via external book chutes at all library locations, with Port Melbourne and St Kilda libraries also offering onsite returns along with our new onsite service launch.

Based on the current state government restrictions, all library visitors are required to wear a suitable mask and maintain a physical distance of 1.5 metres with others.

To meet requirements around contact tracing, we will be asking visitors to check in to a session (using their library membership information) in order to access the new services onsite at our Port Melbourne and St Kilda branches.

Our story times and other programs continue to be delivered online via the Library Facebook page. You can also access plenty of resources online and via library apps.

E-waste drop-offs at Port Melbourne Library and St Kilda Library are suspended until further notice.

Maternal and child health centres

On the advice of DHHS, MAV and the Australian Nursing and Midwifery Federation we’re making temporary changes to our Maternal and Child Health service, to help reduce the risk of transmission of COVID-19.

Face-to-face consultations resumed on Monday 9 November. Please refer to our maternal and child health centres page for details or to make an appointment.

Markets

As an essential service, food markets have continued to trade under COVID-19 restrictions, with physical distancing measures in place and no more than one person for every four square metres of space.

The South Melbourne Market and the Gasworks and Veg Out farmers’ markets in Port Phillip are still operating, with some changes to their environment, product offering and hygiene and cleaning protocols.

Visitors are reminded that physical distancing requirements must be observed at all times and face coverings must be worn.

South Melbourne Market

South Melbourne Market fully reopened for business on Wednesday 28 October. Please follow physical distancing requirements when shopping at the market. Enhanced cleaning and hygiene measures are also in place.

Check the South Melbourne Market website and South Melbourne Market on Facebook for the latest news and changes to opening hours and conditions.

Farmers' markets

Gasworks and Veg Out farmers’ markets are still operating.

Elwood Farmers' Market has temporarily relocated to Elwood Carnival site as of Saturday 12 September.

For the latest news updates or changes to market availability, opening hours and conditions, please refer to:

St Kilda Esplanade Market

The weekly Sunday St Kilda Esplanade Market reopened on Sunday 8 November.

Meal services - delivered and cafes

Meals services will continue to operate, but may be subject to closures or changes, pending further government announcements.

Parking

From Monday 26 October, across the City of Port Phillip:

  • a 30-minute grace period will be provided for all timed parking restrictions (green signs) in residential areas. Infringements will then be issued to vehicles overstaying this period.
  • a 15-minute grace period will be provided for all timed parking restrictions (green signs) in commercial areas. Infringements will then be issued to vehicles overstaying this period.
  • motorists are required to pay for parking in paid parking locations
  • infringements will be issued to vehicles parked in Residential Permit Zones without a valid permit.

We will still be enforcing the following restrictions:

  • No Stopping zones
  • Obstructions to driveways and laneways, or within 10 metres of an intersection
  • Bus zones, mail zones, taxi zones
  • Disabled parking areas without a necessary permit
  • Clearways
  • Loading zones

We will keep this page updated as the staged reintroduction of parking restrictions continues.

Parks and playgrounds

Playgrounds, Council's two skate parks and adventure playgrounds are open.

Parents and carers are required to wear face masks and maintain physical distancing of 1.5 metres while at playgrounds. Please remember to wash your hands – and your children’s – before and after attending a playground.

Keep our playgrounds safe by not visiting if you're feeling unwell, have symptoms of COVID-19 or have been tested for COVID-19 and are waiting for the results.

All parks, including the Catani Gardens, remain open, but will be closely monitored. If you’re in these spaces, please observe physical distancing requirements and keep at least 1.5 metres between yourself and other people at all times.

St Kilda Botanical Gardens

The Botanical Gardens are open.

Public access to the glasshouse is not permitted. Public toilets remain open.

Physical distancing rules must be followed at all times and people are instructed not to congregate.

Outdoor fitness stations

Outdoor fitness stations are open.

Pop-up bike repairs

Pop-up bike repairs have been postponed until further notice.

Social support

Social support programs and guided heritage walks are suspended until further notice, including Linking Neighbours and those based at the Cora Graves Centre. We will be maintaining social connection by calling those who would normally be attending social support programs.

Sport Phillip

Sport Phillip programs are suspended until further notice but a number of facilitators are now offering online workouts. Please visit the Sport Phillip page for the latest updates.

Waste and recycling services

Our waste and recycling services are vital for our community and key services will continue to operate during these challenging times. Other services may be temporarily modified or suspended. A list of unchanged and updated services can be found below, with more details at Waste, Recycling and Cleaning.

Unchanged

As an essential service, kerbside bin collections will occur on your regular scheduled days.

Communal glass recycling bins are still accessible at four locations in South Melbourne and Albert Park.

Modified

The Port Phillip Resource Recovery Centre (transfer station) is open to the public.

Operating hours are 7.30 am to 3.30 pm Monday to Friday, and 9 am to 1 pm Saturday and Sunday.

Please note: Wait times of up to 20 minutes are expected due to physical distancing requirements

On hold

Electronic waste drop-off points at libraries are suspended until further notice.

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