Bike share (Lime)

The cities of Port Phillip, Melbourne and Yarra have signed a Memorandum of Understanding (MOU) with Lime (formerly JUMP bikes) for a one-year trial of an electric bike share service commencing 14 December 2020. The trial will allow us to understand how the bikes are being used and make sure the service is working for our community.

The MOU establishes a framework for Lime to operate in Melbourne, supporting the safe use of e-bikes and protecting the amenity of our streets. 

Shared e-Bike Services Trial – Memorandum of Understanding.pdf
Shared e-Bike Services Trial – Memorandum of Understanding.doc

E-bikes will be concentrated in areas that people want to use them, including public transport hubs, train stations and tram or bus stops.

Lime commenced with an initial rollout of about 400 e-bikes across the CBD, Port Phillip and parts of Yarra. The fleet size may be increased to 800 throughout the trial.

Reporting of issues

Lime is responsible for all aspects of the operation of the service.

Please report any issues with the bikes directly to the operator, who are available 24 hours a day via:

Email: support-au@li.me 
Phone: 1800 861 305
Online: Submit a Request
Report it through the Lime app.

Please include the number plate details located under the QR code or at the rear of the bike. Lime will provide you with a reference number and resolution time for your issue.

Frequently Asked Questions

Car share

The City of Port Phillip is now home to over 180 car share vehicles provided by:

Some local residents make their own vehicles available for sharing through the neighbour-to-neighbour car sharing platform Car Next Door.

To find car share locations:

  1. Go to the Services Near Me page
  2. Enter your address.
  3. Select Transport and Parking from the drop-down menu.
  4. Select CarShare.
  5. Select individual location pins for information on the car share provider.

Why do we support this?

In line with our Move, Connect Live Integrated Transport Strategy, Council's vision is for a connected and liveable City with a range of travel choices that are convenient, safe and accessible.

Research has shown that every car share vehicle takes around 10 cars off the road. Members of car share schemes reduce their car use by 50 per cent by walking, riding a bike and using public transport.

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