- be in writing
- include the infringement number and vehicle registration number
- include a return postal address
- state the grounds for review
- include any supporting documentation
Applications will not generally be considered if you:
- did not see a sign
- are new or unfamiliar with the City of Port Phillip or a particular Road Rule
- did not notice that a sign or restriction had changed
- did not understand the parking sign – all signs conform with Australian standards
- were delayed at an appointment or meeting that went over time
- ran out of petrol
- were getting change for the ticket machine – drivers need to arrange this before they park their vehicle
- were unaware of which vehicles are eligible to use Loading Zones or Permit Zones
- only stopped in a paid parking area for a few minutes – if a fee is required then it is required as soon as you park there, ticket machines accept low value coins to cover short stays
- placed a paid parking ticket or parking permit upside down or it had fallen out of sight – you must ensure that it is correctly displayed prior to leaving your vehicle
- left your permit in another car or had an expired permit displayed
- only stopped for a few moments in a restricted area to drop off or pick up goods or passengers
- were helping somebody and thought it was OK to disregard the parking restrictions – despite the good deed you must ensure your vehicle is legally parked
Submit an application for internal review online. You may upload up to three images or documents in support of your request.
Applications for internal review can also be submitted by email, mail or fax by completing the Internal review application form (PDF, 136 KB):
Post: GPO BOX 632, Melbourne VIC 3001
Fax: 03 9058 6609
Your infringement is placed on hold pending review. No payment is required during this time.
Our outcome will be delivered in the form of a letter to the postal address provided in your application.
Under legislation, we are required to provide an outcome in writing in the form of a letter to the postal address provided in your application at the time.
No. Council sets the policy in relation to the effective management of parking across our city. To ensure an independent and fair administration of the system, the Mayor and Councillors are not able to intervene in particular enforcement matters. This would be inappropriate and contrary to legislative process.
You can contact us on (03) 9058 6611.
Otherwise, as indicated in 'how long do I have to wait for an outcome', the process can take up to 90 days.
Yes. If you are the registered owner but you were not the driver at the time, you may nominate the responsible party by completing our Nomination statement and request a court hearing form (PDF, 42KB)
If your application was denied, a new due date will be provided for payment.
Alternatively, you may wish to have the matter heard in the Magistrates' Court. You will need to complete the Nomination statement and request a court hearing form (PDF, 42KB)
Usually, the fine is placed on the windscreen of the offending vehicle.
However, it may be necessary from time to time to mail the notice to the registered owner instead; as it was not safe or practicable for the parking officer to place it on the windscreen.
Photos and details for your fine can be viewed via our infringement photo search.
Make sure you have your infringement number and registration on hand. The information will be displayed on the next screen.
Please allow up to 24 hours for any photos to be uploaded.
If your vehicle broke down and you received an infringement, you will need to submit an application for internal review or you can download a hard copy of the application for internal review (PDF, 136KB)
Please include a copy of the mechanic's report, tow receipt or RACV report when you appeal the fine.
A medical emergency is considered as an injury or illness that poses an immediate risk to a person's life or long-term health.
Please include a copy of a detailed medical certificate outlining the emergency suffered and how it affected your parking at the time the infringement was issued.
If your application has been completed correctly, the infringement is placed on hold pending a review.
No payment is required and no additional costs are incurred during this time, even if it exceeds the due date.
The review process can take up to 90 days.
Under the Infringements Act 2006, you are entitled to make only one application for review.
We will not consider any further correspondence regarding an infringement that has already been reviewed.
Additional costs may be incurred if the matter is heard in court. It is recommended that you seek independent legal advice before proceeding to court.
If no action is taken within 28 days, the fine will continue to escalate. For more information, please see what happens to overdue fines.
If your vehicle has been towed for parking illegally, please see our towed vehicles web page.
In addition, if your vehicle has been issued an infringement, you will be notified at the time your vehicle is collected.