What support is available?
Our family support workers visit families at home or where they feel most in control. They work with the whole family, making sure that the children always feel listened to and helping parents to build their skills and confidence. The family support worker helps to build a safer and more caring environment for children, and will connect families with other specialist services as needed. We can support people with a range of topics, including:
- Parenting advice
- Isolation or lack of support
- Alcohol and drugs
- Child Protection involvement (current or history of)
- Family violence
- Mental health
- Sexual assault
- Legal issues
- Disability (intellectual or physical).
Am I eligible?
You must meet the following criteria:
- Live in the City of Port Phillip
- Have at least one child who is under 18 years old.
How do I get help?
Please get in contact with the support and safety hub, The Orange Door, which is set up to provide family violence and parenting support. If our Family Support Workers are the best support for you then they will refer you to us.
The Orange Door can be contacted on 1800 319 353 between Monday to Friday 9 am to 5 pm (excluding public holidays).
What if I don't live in the City of Port Phillip?
The Orange Door will assist you to find your local support service.