City of Port Phillip has signed up to the Victorian Government trial in partnership City of Yarra and City of Melbourne, with 500 boldly branded e-scooters distributed across each city for use on bicycle lanes, bicycle paths, shared paths and roads. E-scooters will be contained to these metro areas through the use of geofencing and a 20km/h speed limit will apply.

E-scooter riders should behave the same way as bicycle riders and slow down to give way to pedestrians. There will be special 'no go' and 'go slow' zones where speed limits are restricted in high-traffic shared areas. E-scooters are not permitted on footpaths and roads where there is a speed limit above 50km/h.

The City of Ballarat is also participating in the trial.

Basic e-scooter rules

  • Wear a helmet
  • Ride nicely. Give people space
  • Travel at a safe speed for the environment
  • Be respectful to pedestrians and other path users
  • Ride to the conditions
  • Consider others when parking
  • No passengers

The riding of commercial e-scooters is limited to trial areas approved by the Victorian Government. There are specific guidelines for the trial and use of e-scooters including:

  • Commercial operators must have an agreement with participating councils for commercial shared e-scooters only
  • E-scooters are limited to low-speed roads (up to and including 50km/h), bicycle lanes, bicycle paths, separated and shared paths (on the bicycle side, if specified)
  • E-scooters are not permitted on footpaths (other than shared paths)
  • E-scooters must have a maximum speed of, and not travel in excess of 20km/h
  • E-scooter riders will be subject to blood alcohol content and drug use restrictions applying to other motorists under the Road Safety Act 1986.
  • E-scooter riders must be at least 18 years of age
  • E-scooters are generally treated in the same way as bicycles in relation to brakes, warning device (bell), lights and reflectors

A full list of the road rules for the trial and related penalties can be found on Vic Roads - e-scooter trials.

Why e-scooters?

E-scooters offer an alternative, sustainable and affordable transport option for our community.

They have been legalised for private and commercial use in other states and territories. This trial will provide Victoria with evidence to consider longer term impact of these vehicles on our network.

Report an issue

Lime and Neuron are responsible for all aspects of their operations.

Any issues can be reported directly, 24 hours a day.

Lime (green) service and operations centre details are:

Phone: 1800 861 305
Email: support-au@li.me
Website: Lime requests

Neuron Mobility (orange) services and operation centre details are:

Phone: 03 4517 6860
Email: melbournesupport@neuron.sg
Website: Neuron contact

Can I ride between different council areas?

Riders must remain inside the designated trial zones. These zones will be geofenced by the operators.

Riders in the Cities of Port Phillip, Melbourne and Yarra will be able to ride between the entire three council areas.

In some places, E-Scooters will be speed limited to 10k/h to allow low speed access for people to continue their trips through certain areas

In certain other places such as high speed roads, e-Scooters may be prevented from operating

Do I have to wear a helmet?

Yes. E-scooter riders must adhere to the Victorian Road Rules, which means always wearing a helmet and respecting other road users. These rules are enforced by Victoria Police.

Helmets are supplied with e-scooters and must be secured using built-in locks after each ride to avoid theft or loss.

Where can I park an e-scooter?

No-parking areas will be shown in the app.

E-scooters can be parked in an upright position on the kerbside, at least 1.5 metres from buildings.

Parking in no parking areas may result in penalities.

What about personal e-scooters?

In Victoria, privately-owned e-scooters can only be ridden on private property, not on roads, footpaths or other public spaces.

Only e-scooters owned by Lime and Neuron are permitted by the State Government to be used in public spaces during this trial.

People using e-scooters not approved in Victoria may be fined by Victoria Police for driving an illegal device. For further information visit VicRoads.

Trial assessment

An agreement between the Councils and Operators establishes a framework for commercial e-scooters to operate in the City of Port Phillip and other participating Local Government Areas. This supports the safe use of e-scooters and protects the amenity of our streets.

A full evaluation of the trial will take place to assess the use of e-scooters in Victoria's transport system, including the safety of pedestrians.

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