The City of Port Phillip has 'badged' its Best Value Program as the 'Sustainable Value Program' with a formal review of services being a key element.

The Best Value approach will enable the City of Port Phillip to determine the most effective means of providing a service to the community.

Actively responding to Best Value is a legislative requirement of all Victorian governments. In December 1999, the Compulsory Competitive Tendering (CCT) provisions of the Local Government Act were repealed and replaced with the Best Value Victoria provisions.

Through Best Value, Council is required to report to the community at least once a year on our performance against the Best Value principles.  

The City of Port Phillip 'badged' its Best Value program as the 'sustainable value program, with a formal review of services being a key element.  Through the sustainable value program the City of Port Phillip established a five-year review program of its services which were completed in 2006 to view the progress of this program.

Best Value has now been incorporated in our business planning approach.  Each of the principles are considered in the delivery of every service. 

In association with Best Value, councils are required to comply with the best value principles that were set out in the Local Government Act 1989.  The six principles that councils must observe are as follows:

6 Best Value Principles

1. There must be quality and cost standards set for all services that a council provides to the community.
2. All services provided by a council must be responsive to the needs of the community.
3. Each service provided by a council must be accessible to those members of the community for whom the service is intended.
4. A council must achieve continuous improvement when providing services to the community.
5. A council must develop a program of regular consultation with its community in relation to the services it provides.
6. A council must report regularly to its community on its achievements in relation to the best value principles.

Number	Service	Date Completed
1	Planning Enforcement	October 2000
2	Property and Regulatory i. Building Management ii. Valuations and Property iii. Insurance and Risk	November 2000
3	Libraries	December 2000
4	Request and Complaints	June 2001
5	i. Health Amenity and Enforcement ii. Community Amenity	July 2001
6	Family and Youth Support	September 2001
7	Infrastructure and Capital Works	October 2001
8	Corporate Communications	December 2001
9	Information Management Group	April 2002
10	Integrated Transport	June 2002
11	i. Waste Management ii. Street and Beach Cleaning	August 2002
12	i. Aged and Community Care ii. Community Access	October 2002
13	Finance	December 2002
14	Facilities and Events	May 2003
15	i. Statutory Planning ii. Urban Design iii. Strategic Planning	July 2003
16	Cultural Development	August 2003
17	Governance	November 2003
18	Parks and Trees	December 2003
19	i. Organisation Development ii. Payroll	January 2004
20	Building	June 2004
21	Corporate Planning	November 2004
22	i. Social Planning ii. Community and Neighbourhood Development (Shopping centres not included)	August 2004
23	Environmental Projects	October 2004
24	Children Services	November 2005
25	Sport and Recreation	July 2006
26	Foreshore	August 2006
27	South Melbourne Market	September 2006

More information

For more information, contact the Corporate Planning and Performance team via eServices or phone ASSIST on (03) 9209 6777 or TTy (03) 9209 6713.

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