Want to save 20,000 litres of water a year?

Either buy a huge rainwater tank - or install a FREE water saving showerhead! Why not join more than a thousand other water smart Port Phillip residents who are now saving up to 20,000 litres of water per person each year through our Showerhead Exchange Program? It's easy, it's free and it's on now.
City of Port Phillip, with support from South East Water, are offering Port Phillip residents and businesses a great opportunity. Exchange your old inefficient showerhead - and get a new water-saving one for free!! Available widely throughout the municipality, over a thousand residents and businesses are saving water daily - and you can do it too. It's easy - just get with the program - and exchange your old showerhead now!
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Are you eligible for a new showerhead?
Ensuring you are eligible to participate in the showerhead exchange is simple:
1. You must be a resident or business in the City of Port Phillip
2. You must hand in your old showerhead to receive a new water efficient one
3. You must complete the registration form that will allow South East Water to anonymously track your water consumption
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How do you get a new water saving showerhead?
Step 1: Remove your old showerhead and arm from your shower. See the Changing your showerhead video - dial up or Changing your showerhead video - broadband from savewater.com.au for a visual gide to changing your showerhead.

Step 2: Take your old showerhead and your water bill to one of the seven showerhead exchange points (see below for details). If you don't receive a water bill, take some photo id with your current address.
Step 3: Once at the exchange point, fill in the details on the South East Water form and the City of Port Phillip survey.
Step 4: Swap your old showerhead for your FREE brand new water efficient one.
Step 5: Take your showerhead home, install it following the instructions on the pack - and start saving water today!
Step 6: Tell your friends about the showerhead exchange program, so they can benefit too!
To close the loop, the showerheads you exchange will be recycled and the money donated to a local environment group.
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Where can you exchange your showerhead?
There are a number of showerhead exchange points throughout the municipality to make it easy for you to swap your showerhead. Current showerhead exchange points include:
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MONDAY |
10:00 - 8:00 |
8.30 - 5:00 |
8.30 - 8:00 |
8.30 - 6:00 |
10:00 - 8:00 |
10:00 - 4:00 |
|
TUESDAY |
10:00 - 6:00 |
8.30 - 6:00 |
8.30 - 8:00 |
8:30 - 5:00 |
10:00 - 8:00 |
10:00 - 4:00 |
|
WEDNESDAY |
10:00 - 8:00 |
8.30 - 5:00 |
8.30 - 6:00 |
8:30 - 5:00 |
10:00 - 6:00 |
10:00 - 4:00 |
|
THURSDAY |
10:00 - 6:00 |
8.30 - 5:00 |
8.30 - 6:00 |
8:30 - 5:00 |
10:00 - 8:00 |
10:00 - 4:00 |
|
FRIDAY |
10:00 - 6:00 |
8.30 - 5:00 |
8.30 - 6:00 |
8:30 - 5:00 |
10:00 - 6:00 |
10:00 - 4:00 |
|
SATURDAY |
10:00 - 5:00 |
|
10:00 - 2:00 |
|
10:00 - 5:00 |
|
|
SUNDAY |
2:00 - 5:00 |
|
|
|
10:00 - 5:00 |
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Terms and Conditions
- This is a pilot program available to South East Water customers and City of Port Phillip residents and businesses.
- The City of Port Phillip and South East Water are not responsible for the removal or installation of the showerheads nor any damage caused as a result.
- Should defects develop with the showerhead, please contact South East Water regarding warranties with the manufacturer of the product.
- South East Water will act as an agent to exchange the defective showerhead.
- The City of Port Phillip and South East Water take no responsibility for plumbing issues relating to your property as a result of this program.
- Showerheads may not work optimally with some instantaneous hot water systems and the City of Port Phillip and South East Water bear no responsibility for this.
- Showerheads DO NOT work with gravity fed water systems.
- The resident must hand over their old showerhead for recycling at the time of the exchange.
- Limited stocks available.
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Further information
Use eServices to ask us a question, request information or give us feedback regarding the Showerhead Exchange Program online. If you prefer call ASSIST on (03) 9209 6777 or TTy (03) 9209 6713.
The City of Port Phillip Showerhead Exchange program is made possible through the provision of showerheads from South East Water.
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