Transport in Port Phillip
Public Transport Problems
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If a public transport service fails to meet the timetable or there are other problems, please contact the company that runs the service in the first instance. Alternatively contact The Public Transport Ombudsman (PTO) Ltd - this is a free, confidential and impartial alternative dispute resolution scheme available to people who use or are affected by public passenger transport services, or related activities of public transport in Victoria. |
Trams
- Yarra Trams runs the entire tram network. Call 1800 800 166 or visit http://www.yarratrams.com.au/.
Buses
- Ventura Bus runs bus route numbers 235, 237, 238, 246, 250, 251 and 253. Call 9488 2100 or visit http://www.venturabus.com.au/.
- Melbourne Bus Link runs bus route numbers 216, 219, 220, 232, 600, 922 and 923. Call 9362 8600 or visit http://www.melbbuslink.com.au/.
- Westrans Altona runs bus route 606. Call 9398 2712 or visit http://cdcvictoria.com.au/.
Trains
- Metro Trains call 1800 69 63876 (TTY 9619 2727) or visit http://www.metrotrains.com.au/.
Timetable & fare information
Public transport timetable, service and fare information for all trains, trams and buses in Victoria is available from Metlink Melbourne - http://www.metlinkmelbourne.com.au/ or ring 131 638.
Public Transport Ombudsman (PTO) Ltd
PO Box 538 Collins Street West, Melbourne 8007
Phone: (03) 8623 2111 (Administration)
FreeCall: 1800 466 865
TTY: 1800 809 623
Email: enquiries@ptovic.com.au
Website: www.ptovic.com.au
Contact Us (ask for the Sustainable Transport Planner) or use eServices to ask us a question, request information or give us feedback online.
