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Crisis Numbers
| Life Line 24 hours |
13 11 14 |
| Parent Line |
13 22 89 |
| Maternal & Child health 24 Hours |
132229 |
| Kids Help Line |
1800 55 1800 |
Family Support Service
To use this Family Support Program you need to live in the City of Port Phillip.
For enquires, please contact Robert Biggins on 9209 6597
Family Support Service is a free confidential service for families with children under the age of 18 years living in Port Phillip and having difficulties in their every day life.
Support is offered on issues such as:
- Being isolated and lack of support from relatives, friends or neighbours
- Information on services in connecting with their community
- Lacking confidence or knowledge in dealing with certain issues or events in their life
- Needing support during stressful times of life such as a birth, sudden illness, relationship or parenting difficulties
When you contact the family support service you will be put in touch with a worker to discuss your needs in person. Together, you will work out how the service can assist you to make choices about the type of help you need
Family support services can also:
- Provide support on practical ways to care for children
- Helping parents with the decisions that affect their family situation, and provide opportunities for families to participate and help connect to their community
- Offer alternate behaviour management strategies
- Assisting to promote a healthy family lifestyle
Family Support can assist with support including
- School
- General communication
- Family relationships
- Household management budgeting
- Social skills
How we can help
- In Home Support; regular support visits in the comfort of your own home
- Provision of Case Management to assist families who have many other agencies involved, and prevent the unnecessary doubling up of services
- Create support groups / social groups /educative groups /single parents groups / play groups /coffee mornings
- Information and Referral; either by visits or telephone
All information provided by families will be treated confidentially, and only shared with other professionals with your written permission. However, in situations where we believe children may be at risk, we have a professional duty of care to contact the Department of Human Services
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Family support agencies
Other agencies that offer services for families include:
Inner South Community Health Centre
South Melbourne 9690 9144
St Kilda 9525 1300
Prahran 9525 1300
Connections
274 High Street, Prahran, 3181
Telephone (03) 9530 0666
Anglicare
Assistance targeted for young parents and their children. Offers a family skill development program.
41 Somerville Rd Yarraville VIC 3013
Telephone: (03) 9687 5200
Parents Without Partners
An organisation made up of men and women who are raising their children alone.
220 Canterbury Rd Canterbury VIC 3126
Telephone: (03) 9836 3211
Parenting Australia
Program of Jesuit Social Services providing referrals to a wide range of support programs for families and resources for parent education.
4 Derby Street, Collingwood VIC 3066
Telephone: (03) 9415 7186
The Bouverie Centre
A specialist state wide organisation that provides family therapy and a range of educational and consultative services.
50 Flemington Street Flemington VIC 303
Telephone: (03) 9376 9844
Cabrini Centacare
Marriage, family and individual counselling
1-3 Valetta St, Malvern VIC 3144
Telephone: (03) 9576 2377
Good Shepherd Youth and Family Service
Assistance for families in need.
Suite 5 / 22-28 Fitzroy Street, St Kilda VIC 3182
Telephone: (03) 9537 1416
Use eServices to ask us a question, request information or give us feedback online. If you prefer phone ASSIST on (03) 9209 6777 or TTy (03) 9209 6713 and ask for Family & Children's Services.
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