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Contact details
| Email |
assist@portphillip.vic.gov.au (links to eServices Online Feedback Form) |
| Telephone ASSIST |
(03) 9209 6777 |
| Facsimile ASSIST |
(03) 9536 2722 |
| TTy (hearing impaired telephone typewriter) |
(03) 9209 6713 See the National Relay Service for more information |
| SMS for the hearing impaired |
0432 005 405 |
| Rates |
(03) 9209 6366 |
| Planning |
(03) 9209 6424 |
| Building |
(03) 9209 6253 |
| Port Phillip Parking Service (fines) |
(03) 9611 7660 |
| Waste Management |
(03) 9209 6533 |
| Facsimile General Council Business |
(03) 9534 9105 |
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Town Hall locations
| St Kilda |
99a Carlisle Street St Kilda 3182 |
Mon: 8.30am-6.00pm Tues, Wed, Thu, Fri: 8.30am-5.00pm |
Cashier & Enquiries, Planning & Building approvals and enquiries |
| South Melbourne |
222 Bank Street South Melbourne 3205 |
Monday - Friday: 8.30 - 5.00pm
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Cashier & Enquiries, |
| Port Melbourne |
333 Bay Street Port Melbourne 3207 |
Mon - Fri: 8.30am - 5.00pm |
Cashier & Enquiries | Note: NO Payment of Parking Fines at Town Halls. See Parking Infringment notice for payment details, or see Pay your Parking Ticket Online.
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Libraries
| Albert Park |
319 Montague Street, Albert Park |
(03) 9209 6622 |
| Emerald Hill |
195 Bank Street, South Melbourne |
(03) 9209 6611 |
| Middle Park |
Cnr Nimmo & Richardson Street, Middle Park |
(03) 9209 6633 |
| Port Melbourne |
333 Bay Street, Port Melbourne |
(03) 9209 6644 |
| St Kilda |
150 Carlisle Street, St Kilda |
(03) 9209 6655 |
For information about the Port Phillip Library Service, including brach opening times and the Online Library Catalogue, see the Library Online page.
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Depot (Transfer Station)
corner of White and Boundary Streets, South Melbourne Melway map: 2E/Ref: F11 |
(03) 9209 6686 (03) 9209 6533. |
Transfer Station |
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Postal address
City of Port Phillip, Private Bag 3, St Kilda, Victoria, Australia 3182
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eServices
Use eServices to ask us a question, request information or give us feedback online. If you prefer phone ASSIST on (03) 9209 6777 or TTy (03) 9209 6713.
Your request will be forwarded to the appropriate area of council for response and/or action.
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ASSIST - Advice Solutions Information Service Team
The City of Port Phillip ASSIST Centre provides the community with a first point of contact for all council-related requests. The community can access the service over the phone, fax and email or at the Port Melbourne, South Melbourne and St Kilda Town Halls. Information on how to talk to Council is available in the Connecting you to Port Phillip - Your Service Centre brochure.
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Council services on public holidays
Availability of council facilities and services on public holidays.
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After Hours
After hours services - general
The City of Port Phillip provides an after hours response (for its services only) to urgent matters that cannot wait until the next working day. This service can be accessed by ringing the ASSIST centre on (03) 9209 6777 and following the prompts.
If there is no response or a busy signal, this indicates that there is a telephony problem so then contact 1300 360 170
After hours parking services
After hours parking enforcement services are available by ringing Council's Parking Officers on 0407 304 449.
Council's Parking Officers will respond to after hours calls for all urgent parking issues such as blocked driveways, dangerously and illegally parked vehicles.
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Changed your address?
Have you changed your mailing address since you last received a notice from the City of Port Phillip? If so, the council requires notification in writing of your new mailing address.
Change of Address
If you have moved addresses within the City of Port Phillip, please complete the Change of Address Form.
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