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Contact Us or Make a Request

You can contact Council by phone on 9209 6777

Connecting you to Port Phillip - Your Service Centre

Enquiries, requests, comments and complaints

Online

Make a request - online feedback form
assist@portphillip.vic.gov.au

Telephone ASSIST (03) 9209 6777
Facsimile ASSIST (03) 9536 2722
TTy (hearing impaired telephone typewriter) (03) 9209 6713
See the National Relay Service for more information
SMS for the hearing impaired

0432 005 405

Direct Lines to Services

Rates (03) 9209 6366
Planning (03) 9209 6424
Building (03) 9209 6253
Port Phillip Parking Service (fines) (03) 9611 7660
Waste Management (03) 9209 6533
Fax General Council Business    (03) 9534 9105


Town Hall Locations

 Town Hall

Address

Operating Hours

Services Provided

St Kilda
Direction map

 99a Carlisle Street
St Kilda 3182		 Mon: 8.30am-6.00pm
Tues, Wed, Thu, Fri: 8.30am-5.00pm		 Cashier & Enquiries, Planning & Building approvals and enquiries

South Melbourne
Direction map

 222 Bank Street
South Melbourne 3205 		Monday - Friday: 8.30 - 5.00pm

Cashier & Enquiries,
Port Melbourne 333 Bay Street
Port Melbourne 3207		 Mon - Fri: 8.30am - 5.00pm Cashier & Enquiries
 Note: NO Payment of Parking Fines at Town Halls.  See Parking Infringment notice for payment details, or Pay your Parking Ticket Online.

 

Libraries

 Branch

Address

Telephone Number

Albert Park 319 Montague Street, Albert Park (03) 9209 6622
Emerald Hill 195 Bank Street, South Melbourne (03) 9209 6611
Middle Park Cnr Nimmo & Richardson Street, Middle Park (03) 9209 6633
Port Melbourne 333 Bay Street, Port Melbourne (03) 9209 6644
St Kilda 150 Carlisle Street, St Kilda (03) 9209 6655

For information about the Port Phillip Library Service, including brach opening times and the Online Library Catalogue, see the Library Online page. 

Depot (Transfer Station)

Address

Telephone Number

More Information

corner of White and Boundary Streets, South Melbourne
Melway map: 2E/Ref: F11		 (03) 9209 6686
(03) 9209 6533.		 Transfer Station


Postal Address

City of Port Phillip
Private Bag 3
St Kilda, Victoria, Australia
3182

Email Newsletter

Get updates on our current and upcoming projects and events delivered to your email inbox.
Port Phillip eNews 

Public Holidays

Availability of council facilities and services on public holidays.

After Hours

After Hours Services - General

The City of Port Phillip provides an after hours response (for its services only) to urgent matters that cannot wait until the next working day. This service can be accessed by ringing the ASSIST centre on (03) 9209 6777 and following the prompts.

If there is no response or a busy signal, this indicates that there is a telephony problem so then contact 1300 360 170.

After Hours Parking Services

After hours parking enforcement services are available by ringing Council's Parking Officers on 0407 304 449.

Council's Parking Officers will respond to after hours calls for all urgent parking issues such as blocked driveways, dangerously and illegally parked vehicles.

Changed Your Address?

Have you changed your mailing address since you last received a notice from the City of Port Phillip? If so, the council requires notification in writing of your new mailing address.

Change of Address

If you have moved addresses within the City of Port Phillip, please complete the
Change of Address Form.