City of Port Phillip Calendar of Events Form

This survey will help us to understand your experience with the Port Phillip website and assist us to make it more useful and usable for you.

Please answer as many questions as possible. If you don’t know the answer to a question, simply leave it blank.

If you feel uncomfortable answering certain questions you can leave them blank, but the more information you provide, the better we can design the new website for you

Background Information

How old are you?

	18-25 years
	26-35 years
	36-45 years
	46-55 years
	56+ years

What is your gender?

	Male
	Female

What is your level of education?

	Secondary School
	Tafe or Diploma
	University graduate
	Post Graduate

Do you live in the City of Port Phillip?

	Yes
	No (ignore next question)

If you live in the City of Port Phillip, how long have you been living here?

	Less than 12 months
	1-2 years
	3-5 years
	6-9 years
	10+ years

Internet Usage

What best describes your use of the internet in general?

	Rare: I have used it a few times, but need help doing so
	Occasional: I use it when I need to
	Moderate: I use it frequently, both at work and at home
	Heavy: I use it every day for long periods of time, both at work and home

How long have you been using the internet for?

	less than 12 months
	1-2 years
	3-5 years
	6-9 years
	10+ years

What do you use the internet for?

	Email
	Looking for information
	Online banking
	Paying bills
	Booking flights and accommodation
	Online shopping
	Work / study related research
	Streaming media
	Chat / Instant Messaging
	Social networking
	Skype / VoIP
	Other – please specify

Please select the appropriate internet connections you access regularly.

	Home - broadband/wireless
	Home - dial up
	Work
	Internet Cafe
	WiFi Hotspot
	Smartphone/Blackberry/3G Mobile
	Other – please specify

Do you have a preferred internet browser?

	Internet Explorer
	Firefox
	Other – please specify
	Not sure, I just use what is on my computer

Do you use a mobile internet device?

	Blackberry or smart phone
	3G mobile phone
	PSP or similar wifi capable gadget
	Other – please specify
	No, I don’t own one

Port Phillip Website

How often do you access the Port Phillip website?

	Never
	Annually
	Monthly
	Weekly
	Daily

What type of information do you usually look for on the council website?

	Council services (rates, bin collection etc)
	Library information
	Things to do/upcoming events
	Planning and development
	Council meetings/decisions
	Animal registration
	Childcare and kindergarten
	Environment and sustainability
	Parks, gardens and beaches
	Tourism
	Other – please specify

What information would you like to access on the council website?

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5.

What online services do you currently access on the council website?

	Animal registration
	Parking permit
	Parking infringement
	Search for a planning permit application
	To lodge a customer service request (including rubbish collection, illegal parking, damaged footpath etc)
	Other – please specify

What online services would you like to access on the council website?

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4.
5.

What improvements would you like to see to the council website?

	Wikis
	Community profiles
	Blogs
	Community forums
	Podcasts/vodcasts
	More online payments

What else would you like to see on the council website?

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If you are interested in helping further with the redesign of the Port Phillip internet, please enter your details below.

Name
Email

When finished, Submit Event to Port Phillip Online for inclusion in the City of Port Phillip Calendar of Events.

If you have any difficulties with this form, you can contact the City of Port Phillip via email ppol@portphillip.vic.gov.au
See the City of Port Phillip Privacy statement.
www.portphillip.vic.gov.au